AutoNation Honda Roseville

Jason Christensen was very friendly and made the transaction process simple. Although the Tesla I bought was outside his Honda expertise he did everything to understand the vehicle and make it right transaction process simple. Although the Tesla I bought was outside his Honda expertise he did everything to understand the vehicle and make it right. More

Service Department try’s to sell you unnecessary service. Recommending an alignment on a new car with good looking tires is troublesome. Selling motor oil “conditioner@ is troublesome and entirely unnecess Recommending an alignment on a new car with good looking tires is troublesome. Selling motor oil “conditioner@ is troublesome and entirely unnecessary. More

Very friendly and was treated with respect the moment I pulled up to the dealership. I was looking for a specific car and Brandon was super helpful, answer every question that I had and was able to send me pulled up to the dealership. I was looking for a specific car and Brandon was super helpful, answer every question that I had and was able to send me photo of the cars that I was looking for, since I was coming from the east bay. More

Went in for oil change with a prepaid service plan that all other service reps stated they honor till they are used up, but they insisted it was expired that they don't get paid so they can't honor it anym all other service reps stated they honor till they are used up, but they insisted it was expired that they don't get paid so they can't honor it anymore. It was a huge shock! On top of that less than 24hrs later my battery died when there service report stated it was perfectly fine. Will not be going back for service again! More

The dealership was wonderful! The sales person, Brandon, who assisted us on pick up night was amazing! He should receive all great credit for us being happy customers. The other s The sales person, Brandon, who assisted us on pick up night was amazing! He should receive all great credit for us being happy customers. The other sales person who communicated with my husband did not get good reviews from him. Unfortunately, she did not make my husband a happy client at all. More

The dealership is very busy, but organized. We've been coming here for our Honda service since 1996. Everyone was very kind, helpful and professional! Definitely recommend this dealership for b We've been coming here for our Honda service since 1996. Everyone was very kind, helpful and professional! Definitely recommend this dealership for both purchasing and servicing of your Honda vehicles! More

We were traveling on the 21st of July and had a flat tire. We went to the Roseville dealership without an appointment to get a new tire. Corey Garcia and another lady that we didn’t get her name, were tire. We went to the Roseville dealership without an appointment to get a new tire. Corey Garcia and another lady that we didn’t get her name, were very courteous and helpful even though we didn’t have an appointment. It was a very hot day and were asked to wait in the very spacious customer area where drinks & snacks were available while you waited. The dealership was also very clean. We would make this our go to Honda dealership if we lived in the area. Charles and Wilda Ross More

This dealership is definitely five star. My service advisor Darius Palachat I would definitely give a 20 star. He is kind attentive and goes above and beyond for his customers. Although we c My service advisor Darius Palachat I would definitely give a 20 star. He is kind attentive and goes above and beyond for his customers. Although we couldn’t find the problem for the reason, my battery was dying they did everything they could and could not find the problem. Just praying it doesn’t continue but if it does, I won’t hesitate to bring it right back to them. I know I can call Darius at any time and he will be there for me and my car.! The wait time is a little long, but as busy as they are, I think they do very well. More

I had a disappointing experience with your service department. I came to AutoNation Honda for a weak battery on my Mazda CX-7. 6 years ago, I had my car serviced at AutoNation Mazda. They sold me a department. I came to AutoNation Honda for a weak battery on my Mazda CX-7. 6 years ago, I had my car serviced at AutoNation Mazda. They sold me a battery with a lifetime warranty. Since AutoNation Mazda no longer exists, I came to AutoNation Honda in Roseville 14 months ago to have the battery warranty honored. The AutoNation Honda dealer graciously honored the warranty and replaced the battery. The same battery failed on Monday (7/23/23). I came back to AutoNation Honda at around 3:20PM. The first representative of the service department tested the battery and it showed that it needed to be replaced. when the service writer came out, he told me that it was going to be a while. Then he said, "I am going to need the original receipt for this battery. Not the one for the battery that WE replaced last June." After I handed him the original paperwork, he took it and photocopied it. The same paperwork had been photocopied at this dealer, just over a year ago. I showed him that the terminal on the positive post of the battery seemed loose. I asked if that could be fixed. He answerred "Yeah, but I am going to have to charge you for that!" I said that was OK. He told me no one was available to do repair that. My battery was changed and I appreciate that, but there was no work order produced nor was I given any paperwork. I left and went to my regular mechanic shop, where they tried to change the terminal on the spot and would have if they had the correct terminal. They repaired it the very next day! More

Excellent service visit! ! Couldn’t get through the phone call the previous night! Was very disappointed but NOT in the morning! Glad I’m a many years customer! ! Couldn’t get through the phone call the previous night! Was very disappointed but NOT in the morning! Glad I’m a many years customer! More