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AutoNation Honda Roseville

Roseville, CA

Overview
Reviews
Vehicles
4.7
2,285 Reviews
AutoNation Honda Roseville is the premier destination for all things Honda in the Greater Sacramento area, and is one of the largest Honda dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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230 Automall Dr,

Roseville, CA

95661

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Showing 2,285 reviews

February 24, 2023

Service with an attitude. Cannot make an appointment without a week or two wait. Almost impossible to reach them by telephone. When speaking to receptionist on telephone, she More

by Yadlig1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NRP
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Feb 28, 2023 -

AutoNation Honda Roseville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Roseville. If you are willing, please call our General Manager at (916) 467-8056 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Feb 28, 2023 -

Yadlig1 responded

AutoNation Honda of Roseville has a horrid reputation for service. Nothing wrong with the vehicle is their fault. A tire failed (sidewall blew out) 3 months after purchase. Although I purchased bumper to bumper maintenance, they said they don’t make the tire and gave me an 800 number for the manufacturer. The weather stripping began drooping, and I was told just force it back in its groove. When the car is disabled, such as by a blown tire, good luck on getting a service appointment on line within two weeks. God forbid you call for an appointment, only after overcoming their telephone reception wait times, they offer appointments ten business days later, and when I point out that I need it today, they say “why didn’t you say so?” I’m fairly certain after purchasing five new cars from Honda, I will search out alternative dealers who can provide service instead of slogans.

February 24, 2023

Great customer service and great place to wait for your car love this place. I would most definitely recommend this place to anyone with a Honda More

by nettiereay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Feb 27, 2023 -

AutoNation Honda Roseville responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 24, 2023

Went in for oil change and james was awesome took care of everything that was needed. More

by Huda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Feb 28, 2023 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 24, 2023

Most pleasant car purchase experience for me. The Honda Roseville provides clear communication and transparent price, which makes the whole process smooth and simplified. More

by Yiming
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan
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Feb 28, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 23, 2023

Great customer service by Erek Larsson who made our purchase lot easier and explained us all the answers More

by Inderjit.p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erek Larsson
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Feb 27, 2023 -

AutoNation Honda Roseville responded

Hi Inderjit, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 23, 2023

I was lied to about having the tire I needed and wasted my time to come back the next day to get another run around and the tire was finally found and it was out on so I could leave More

by thehick32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
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Feb 27, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 467-8056 -- we hope to hear from you soon.

Mar 29, 2023 -

thehick32 responded

I’m not looking for a hand out or anything just need to up your customer service

February 23, 2023

Joey was great to work with. He was very helpful and friendly. I appreciate his honesty and for taking the time to discuss my options. More

by Jasmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Aria
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Feb 27, 2023 -

AutoNation Honda Roseville responded

Hi Jasmine, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Roseville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2023

Practically seamless purchase experience. While looking for a vehicle, the salesman kept in frequent touch via email. We had to drive about 175 miles to get the vehicle and the dealership had More

by ebell5245
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Sobczak and Anna Blankert. Can't remeber the names of the Finance people.
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Feb 26, 2023 -

AutoNation Honda Roseville responded

Hi , we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 22, 2023

Wonderful Service! Outstanding service!” I scheduled a service for change oil. From the service department they are very friendly and they served me well. Highly Recomm More

by Gatpandannijay22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelley Joseph
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Feb 25, 2023 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Roseville and we hope to be of service again in the future.

February 21, 2023

Great personable staff and good assistance. Super helpful and friendly and able to answer all my questions. More

by cbartilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot Name
Report | Print
Feb 24, 2023 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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