AutoNation Honda Roseville

Brenda, our advisor was great! She listened to our needs, quickly set up the service, and called us when the work was done. All maintenance was taken care of and picking up our veh She listened to our needs, quickly set up the service, and called us when the work was done. All maintenance was taken care of and picking up our vehicle was quick. Thanks Brenda! More

Our adviser was very thorough and ensured we got the service we needed. Excellent communication service we needed. Excellent communication More

Brought my Civic in for 2nd regular service. Was greeted immediately by service team member and was seen by service team member within 1 minute. Service center was extremely busy. But, my car wa Was greeted immediately by service team member and was seen by service team member within 1 minute. Service center was extremely busy. But, my car was serviced and courtesy washed in less than an hour. More

All I have to say is, $55 hose repair, $1200 bill. that’s right, I felt extremely screwed over because of the high labor cost of changing a simple AC hose. Not to mention it was right before the weeke that’s right, I felt extremely screwed over because of the high labor cost of changing a simple AC hose. Not to mention it was right before the weekend and I had to leave the car overnight because they didn’t have it in stock. This hose was for a very common Honda Odyssey that they should’ve had in stock. Since I was traveling out of town, I had to leave my car over the weekend, which also added a super inconvenient factor. I’ve been to this dealership before for service, and I felt they did a good job, but this time I felt like I got robbed big-time. Due to this experience, not only will I not return to the dealership for any future repair, but I will also not ever purchase a vehicle there ever again. I will also not recommend them to anybody. Also, of course, as the car is getting repaired, I received multiple emails about them, wanting to purchase it back to try to sell me a new car. Already the bill being very high, I felt that this was very insulting. The representative that help me, Werner, was also not very helpful at all, as he lied about the overall potential cost. I also asked them to examine all of the doors on the car as they’ve been sticking lately, that did not get done. Also, I requested another key fob to be generated for me, also, not completed. The only response I got back was that I had to set up a new appointment. Highly disappointed in this place. More

Brenda was extremely helpful, checked what may be needed for car checkup in addition to its A1 service. for car checkup in addition to its A1 service. More

It was pleasant working with the peoples at autonation honda at roseville.all of them are the best people i met and deal with best attitude and good personality. They’re so friendly and felt so confident honda at roseville.all of them are the best people i met and deal with best attitude and good personality. They’re so friendly and felt so confident dealing with them. More

Great customer service. Great communication with Kristi letting me know when my car would arrive. Great communication with Kristi letting me know when my car would arrive. More

They are very conscientious and professional and wanting to make happy.with there service and timeline to make happy.with there service and timeline More

David was a nice guy! Easy to work with, clearly experienced and had great communication! Easy to work with, clearly experienced and had great communication! More

Werner is very helpful and precise with regards to the service that needs to be done for our car. service that needs to be done for our car. More