AutoNation Honda Sanford

Awesome Experience from Start to Finish My entire car buying experience was amazing, and I have these guys to thank for that! Being very happy with my first Honda vehicle, I walked in the f My entire car buying experience was amazing, and I have these guys to thank for that! Being very happy with my first Honda vehicle, I walked in the front door knowing exactly the make/model I was looking for in my second. I was greeted by the sales consultant Andre Perez, who I would definitely recommend asking for by name if you are considering a stop by this location. While I already had a specific vehicle in mind, it had been quite awhile since I had purchased a new Honda, and Andre really took the time to walk me through all the changes and upgrades I would soon be enjoying. Once I was comfortable with my decision, I expressed to Andre that I already had my financing approved through a few different lenders (to keep my options open), and that I had a ballpark figure that I wanted to work around. After a brief discussion of what expectations I had in terms of moving forward, Andre took that information over to his Director of Sales, Matt Neusch, to get him involved and see what we could do. Matt joined in, and brought with him what I can only describe as a sense of "laid-back professionalism" to the whole "talking numbers" process. In the wrong hands, this part of the process can easily be quite stressful - but not with Matt! We went over the financing options I had already obtained, we talked about what price I was looking to pay (admittedly, quite a low-ball number), and we talked about what price I would feel comfortable with paying... and at no point did Matt allow this process to feel uncomfortable or high-pressured in the least! Talking numbers is a necessary part of the process, and he managed to work through the motions in a such a relaxed and conversational manner that it was over before I knew it. In the end, he not only found a price well between the margins of what I wanted to pay and what I was comfortable with paying, he also managed to beat all my other financing offers I had obtained! Once we were in agreement on a price, I moved onward to close everything up, which is where Mark Dowell now entered the mix. The amount of paperwork involved in a purchase of this caliber can be quite overwhelming, and that's even before you start reading into the fine print on half these things. Mark really made this portion of the process a breeze, and he did so on top of the fact that he was training a new hire (Rebecca, also very friendly) the whole time. A lot of this time is just spent double-checking that everything has been filled out and entered correctly into the computer, and thank god that he had a personality to fill that void with an entertaining conversation! Mark definitely had us laughing our way through the down time! And once everything was good to go, Mark then took the time to go over every piece of paper I had to sign, while more importantly, also making sure I understood everything as well. I'm no lawyer, but after that sit down, I could probably teach a class on all that legal jargon! At this point, the whole process was finished, and I was the happy owner of a new Honda! As I walked to my new car about to drive away, Mark, Matt and Andre were all there to shake my hand and see me off. And despite the fact that this was a done deal at this point, Andre STILL went the extra step of hopping in the car with me for a few minutes to help connect my iPhone to the new on-board systems, ensuring that I was taking full advantage of all the new features before I even left the lot! It has now been a few days since my purchase, and looking back at the whole process, I can definitely say without a doubt that AutoNation Honda Sanford has definitely got themselves a 5-star team. Hands down, this is THE dealership I would recommend to anyone and everyone looking to buy a Honda in the Central Florida area. Make sure to ask for Andre! More

Great Experience Bill was awesome. Highly recommend buying your next Honda with Bill at AutoNation. He took the time to show us all of our options and was very patient Bill was awesome. Highly recommend buying your next Honda with Bill at AutoNation. He took the time to show us all of our options and was very patient and not pushy at all. More

Salesman said I have a great deal for you. I went to this dealership and didn't find anything so I left, my salesman Brian told me he would find a great deal for me and call me. I was very doub I went to this dealership and didn't find anything so I left, my salesman Brian told me he would find a great deal for me and call me. I was very doubtful of this, but about three weeks later he called at 8pm and said he had a great deal on a civic si trade in but it wouldn't last. I was thinking its 8pm and they close at 9pm. Brian assured me the car was in great shape and told me not to wait. I drove 45 minutes up there and the car was actually better than what I had imagined so I bought it. It was a great experience as far as car buying goes. More

I just bought a New Honda Civic the experience was great, My salesman was named Mohammad Mishkah. He worked so quickly and treated us so well. I felt really cared for and I am very happy with my new car. Exc My salesman was named Mohammad Mishkah. He worked so quickly and treated us so well. I felt really cared for and I am very happy with my new car. Excellent service..... More

Had a good experience with our salesman Bill, he was friendly without being pushy. Met a lot of staff from the attractive general manager, accounting and service dept. i appreciated the fact that while friendly without being pushy. Met a lot of staff from the attractive general manager, accounting and service dept. i appreciated the fact that while waiting , the receprionist handed us cold bottled water without me asking. The sales was painless , they delivered the car on the it it was promised. Thank you all. More

I had heard a crunching noise when I applied the brakes in my HONDA FIT 2012. I made an appointment at this dealership. When I arrived and drove into the garage, I got out of my car and stood there with no in my HONDA FIT 2012. I made an appointment at this dealership. When I arrived and drove into the garage, I got out of my car and stood there with no acknowledgement from anyone. All 10-12 guys were busy looking at their computer screens. I finally said, "excuse me" and Mr. Jenkins looked up and asked me if I had an appointment. I told him yes that I was there for brake pads and had a coupon for $99.50. He told me that it would be $250.00 because I had to have the rotors done, too, I didn't have the money for that but he said if I didn't get it done my car would shimmy. So I said go ahead. I also had a coupon for an oil change, tire rotation, safety inspection and car wash. After speaking to my daughter on the phone she told me not to get the rotors done, so I told Mr. Jenkins that. He said OK and about 20 minutes later he came jto me and said they couldn't do my brakes because they couldn't get the pads. They called around and couldn't find any except at Coggins Hondo 30 miles away. They finished the oil change but didn't do the car wash because I told them I had to get to West Palm for a family emergency. I was charged $41.25 for this job. I left and went home and called another brake business. I went to them and they told me for pads, rotors and bearing pack, $109.50. They started to work on my car and I went next door shopping. The manager of the business came into the store for me and told me, I didn't need brakes that my pads were fine. He told me it didn't appear that my tires had been rotated so I told them to do it. They asked me for the wheel lock key which I had at home. Mr Jenkins never asked my about the wheel key. I was SCAMMED by this business and will never return and will spread the word. I am a single woman in my 60's and certainly thought I could trust a dealer. Well, I was wrong, it's all about the money to the big companies. SHAME ON YOU HONDA AUTONATION SANFORD!!!!!!!!!!!!!!!!!!!!!!! More

I really had a very bad experience with this dealership. The sales rep was very nice and friendly but when we did not budge with the price he decided to get the finance person. The finance person came and a The sales rep was very nice and friendly but when we did not budge with the price he decided to get the finance person. The finance person came and asked if we could go higher than our budget. When we said we cannot, just like that, he shook my hand said thanks with a BELITTLING look on his face and quickly turned around went to his office. I was shocked, the sales rep was surprised as well concerning what the finance person just did! I never felt so unimportant in my entire life until that day. I think if we were white we could have been treated better by this finance person. This is my worse experience ever. We went to previous dealerships before this one but those dealerships treated us very well. If you want to be belittled this is the dealership for you. Btw, we got a very good deal with another Honda dealership in Orlando with the royal treatment. To AutoNation, there a lot of better qualified people out there than this person. You can do better. FYI, sites such as Yelp filter reviews of real people. Hope this site is different. More

AutoNation Honda in Sanford gets my high review because I just purchased a car there yesterday, 2014 CRV EXL, and had a wonderful experience. I submitted through Edmunds requests for quotes from multiple de just purchased a car there yesterday, 2014 CRV EXL, and had a wonderful experience. I submitted through Edmunds requests for quotes from multiple dealers in my area of Orlando. AutoNation responded quickly and with a great quote. I went in that day and bought the car. Bobby, the sales manager, was very willing to do whatever I requested and Fernanda was the saleswoman I worked with who was awesome. No pressure to buy anything else, got me discounts on accessories, spent alot of time with me test driving and setting up the vehicle. She was always smiling. I met staff from all departments and they were equally as nice. A barbecue was going so on so I ate as well.:-) I even met the General Manager Julie who wanted to make sure I was having a great buying experience. I went to many dealerships where I was pressured and no one would work with me. This dealership was the complete opposite and I would highly recommend them! More

My car had an ongoing issue that lasted almost 2 years and AutoNation Honda Sanford helped me to finally resolve my issue over that stretch of time. I dealt with many people along the way to finally get and AutoNation Honda Sanford helped me to finally resolve my issue over that stretch of time. I dealt with many people along the way to finally get my problem resolved and everyone was extremely nice to deal with. The one person I will give a special recognition to is the Service Advisor Bob Garcia. He went above and beyond to help me get my issue resolved and I couldn't have done it without his help and persistence to get the issue fixed. He provided excellent customer service throughout the whole process and I would recommend working with Bob to anyone who services their car at this Dealership. Bob is a great example of what a Service Advisor and employee in the service department should be. He is professional, courteous, and has great customer service skills. Thanks again Bob for all of your help! More

I had an appointment with Sam Baradhi for 10:30AM last Saturday, by early afternoon the same day; I had my brand new 2013 Honda CR-V. Sam was friendly, and most importantly--non-threatening. He was clearl Saturday, by early afternoon the same day; I had my brand new 2013 Honda CR-V. Sam was friendly, and most importantly--non-threatening. He was clearly knowledgeable of his product and a pleasant person to talk to. Simply said, I had a good experience. I was prepared, with my price researched and my trade-in value as well. Sam's sales manager participated and we could agree on numbers. I was treated with respect and understood what was happening. The sales manager was Bobby Criddle, he was succinct in his explanation of my options, I enjoyed watching Bobby and Sam work together. The finance man, L. Guevvarra made a usually unpleasant task friendly and understandable. I am an example of a customer having had his expectations exceeded. The Honda CR-V is a great car and exactly what I was looking for. More