AutoNation Honda Thornton Road
Lithia Springs, GA
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We’re very pleased with the service that we received while purchasing our new Honda. We had a very fast reply to our inquiry, met with them the next day and came home with a shiny, new Honda. Everyone g while purchasing our new Honda. We had a very fast reply to our inquiry, met with them the next day and came home with a shiny, new Honda. Everyone gave us excellent service. More
In the past I have not had the best service experiences at this location, so I was "holding my breath" when it came to my most recent performance. The service was so excellent this time around, I thought t at this location, so I was "holding my breath" when it came to my most recent performance. The service was so excellent this time around, I thought to myself "they must have included a note under my customer profile since I always have so many complaints." All in all, I can genuinely say I was impressed with the customer service I received. I left with the utmost confidence about the solutions provided for my car. I also came away with a few tips to improve maintenance in the future. More
Samantha was AMAZING. As a frequent customer, they took great care of us. Samantha made sure I was kept current while they checked my car to diagnose the problem AND was s As a frequent customer, they took great care of us. Samantha made sure I was kept current while they checked my car to diagnose the problem AND was super helpful when I returned to have the work done. I’m so glad we bought all our vehicles here. Terrific staff. More
I was there this past Saturday September 3rd 2022 for a oil chsnge It took 4 hours i was the first one there. I understand they had to order a cabon filter but 4 hours thats ridiculous they did give me my oil chsnge It took 4 hours i was the first one there. I understand they had to order a cabon filter but 4 hours thats ridiculous they did give me my oil change for free but still 4 hours. More
Jacob was very friendly and helpful. He and the mechanic technician showed me what made the flapping noise under the car and provided a temporary solution for the day. I will still need He and the mechanic technician showed me what made the flapping noise under the car and provided a temporary solution for the day. I will still need to replace the catalytic convertor in near future. Unfortunately, the 2022 bug on GPS navigator date still has no fix from Honda mothership. More
I had brought my car to dealership several times before Jacob was the individual who gave my car the attention that I was looking for at my first visit to the service department: I am very please with Jaco Jacob was the individual who gave my car the attention that I was looking for at my first visit to the service department: I am very please with Jacob ability to take care of the customer attitude in maintaining high quality of expertise on how to treated the customer. I was very disappointed in Honda service until I got Jacob as my advisor from now on I will personal ask for Jacob when I have to bring my car in for service. Kudos to Jacobs More