AutoNation Honda Thornton Road

Charles Brownlee and Jena Drummond were very helpful. My salesman Charles he stayed in contact with me and made sure he kept me updated throughout the whole process. My salesman Charles he stayed in contact with me and made sure he kept me updated throughout the whole process. More

This was the best service experience I’ve ever received from my appointment scheduling, car drop off to being walked to my finished car after the service. Jacob took care of me and he’s my guy going forwa from my appointment scheduling, car drop off to being walked to my finished car after the service. Jacob took care of me and he’s my guy going forward!! With a complimentary car wash!! More

The service personnel is friendly, professional and knowledgeable and are willing to share that knowledge knowledgeable and are willing to share that knowledge More

I always have a great experience using Honda’s service department. Service tech Ram was the first to greet me & kept me updated my whole wait. Thanks! department. Service tech Ram was the first to greet me & kept me updated my whole wait. Thanks! More

I had an excellent customer service experience and the service was very thorough and complete. service was very thorough and complete. More

The previous service I had in April 2022 was horrible. I was very relunctant in bringing my 2019 Honda Accord in regarding radio issues. April 2022 I was told I needed a battery. The battery was purchased I was very relunctant in bringing my 2019 Honda Accord in regarding radio issues. April 2022 I was told I needed a battery. The battery was purchased, but did not solve the problem. I was then told I needed a new radio, despite me saying, "I am sure its wiring issue." I purchased the radio, which lasted 4 months. When I dropped my vehicle off at Autonation Thorntorn Rd, I revealed I was having the same issues as in April. Jacob was awesome. Jacob kept me posted throughout the entire process. Come to find out, I needed an antenna. Of course I was pissed because I wasted money in April that was not needed to spend. My experience with Jason was totally different than what I experience with the manager and the female who assisted me. Jacob I appreciate all your help and all the workers in the service department should take a page out your book in assisting clients. More

Service went well as always and service rep. was very polite and helpful, thank you! was very polite and helpful, thank you! More

The service at Thornton Honda was very courteous, Jake did his best to keep me informed throughout the wait. I was also quickly notified when an error was found in my billing. did his best to keep me informed throughout the wait. I was also quickly notified when an error was found in my billing. More

I am a truck driver and when I get a moment to come and get my car serviced your company is so easy to get in and have my vehicle serviced fast and reliable service my service advisor is awesome she provid get my car serviced your company is so easy to get in and have my vehicle serviced fast and reliable service my service advisor is awesome she provided drop service home and back to the dealership so that I can get my car serviced Samantha is amazing I want to thank her for being professional and very courteous this experience made me realize this is the best choice I could’ve made to have my car serviced More