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AutoNation Honda Thornton Road

Lithia Springs, GA

Overview
Reviews
Vehicles
4.5
789 Reviews
As one of the largest Honda dealerships in the Atlanta area, AutoNation Honda Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, just off of Thornton Road. Featuring one of the largest inventories of new and used Honda cars, trucks, and SUVs around, AutoNation Honda Thornton Road is the go-to place for all things Honda. Whether you're experiencing a Honda for the first time, or are a long-time Honda owner, our team at AutoNation Honda Thornton Road looks forward to your visit!
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1979 Thornton Road

Lithia Springs, GA

30122

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Showing 789 reviews

October 11, 2021

Sold me a Pilot, transmission went out before the 3rd payment was due. Now automation wants $8000 to replace the transmission. I barely paid that for the car. NO THANKS More

by timridling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
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Oct 14, 2021 -

AutoNation Honda Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6078 to discuss what we can do to help.

October 09, 2021

Had brakes serviced,it took about 2 1/2 hrs as promised. Nothing special, couldn,t get my car washed because of COVID. More

by marybyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Smith
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Oct 21, 2021 -

AutoNation Honda Thornton Road responded

We appreciate you taking the time to leave us a response, Mary. We will be sure to pass along your comments to the team, as we are always looking for ways to improve. Drive safe, and we'll see you on the road!

October 09, 2021

Ram was friendly, professional and informative the wait wasn’t long and I was happy with the service. More

by R Fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram in service
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Oct 21, 2021 -

AutoNation Honda Thornton Road responded

Hello, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 07, 2021

Always professional and courteous. Staff is helpful and knowledgeable. I would prefer however, that everyone that comes in close contact with me is masked up during this pandemic but that unfortunately More

by mdhearst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept. Amber
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Oct 21, 2021 -

AutoNation Honda Thornton Road responded

We appreciate you taking the time to leave us a response. We will be sure to pass along your comments to the team. Drive safe, and we'll see you on the road.

October 05, 2021

Nice and friendly business. Environment is kept clean and agents are relatively easy to enter into a conversation. More

by bman4t5com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Guernsey
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Oct 21, 2021 -

AutoNation Honda Thornton Road responded

Thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!

October 05, 2021

Excellent Communication and Excellent Customer Service from the Salesman "Alton" and Service Writer "Mr. Martin"! Thank You! More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Martin
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Oct 21, 2021 -

AutoNation Honda Thornton Road responded

Lori, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Thornton Road! We hope you have a great day!

October 03, 2021

Clean and welcoming the employees are warm and friendly and professional the service good and dependable More

by gurda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Slay
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Oct 04, 2021 -

gurda responded

Clean and welcoming the emplyees are warm welcoming professional and dependable

Oct 04, 2021 -

gurda responded

Clean and welcoming the service is good the employees are warm and friendly, making you feel comfortable

October 01, 2021

Great services! Very patient!!! I always perform my services with Honda located in Thornton road lithia springs Georgia!! More

by Yasminpinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Guernsey, Tresilyn Gordon, Steve Hankins, Rachi Stiles, Martha Swindle, Clarence Long, Brandon Dowdell, Elisha Jackson, Dominic Hurley, Jeff McCall
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Oct 21, 2021 -

AutoNation Honda Thornton Road responded

Hello Yasmin, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 27, 2021

Strongly discourage visiting AutoNation. Made my husband drive all the way down there just to tell him they didn't have the part and didn't know when they would. Apparently these guys haven't heard about a More

by pedro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiana Jones and Katelyn Nicholson
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Sep 28, 2021 -

AutoNation Honda Thornton Road responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6078 to discuss what we can do to help.

September 22, 2021

Manager (Ram) and his technicians are outstanding! I will buy from and recommend this dealership again!. More

by Morgan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ram
Report | Print
Oct 19, 2021 -

AutoNation Honda Thornton Road responded

Morgan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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