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AutoNation Honda Thornton Road
Lithia Springs, GA
792 Reviews
As one of the largest Honda dealerships in the Atlanta area, AutoNation Honda Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, just off of Thornton Road. Featuring one of the largest inventories of new and used Honda cars, trucks, and SUVs around, AutoNation Honda Thornton Road is the go-to place for all things Honda. Whether you're experiencing a Honda for the first time, or are a long-time Honda owner, our team at AutoNation Honda Thornton Road looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 792 reviews
August 27, 2021
Employees were kind and friendly. The customer service was very good. The sales person knew a lot about the vehicle he was selling and was very informative about the accessories and features that were inc was very good. The sales person knew a lot about the vehicle he was selling and was very informative about the accessories and features that were included. More
by Courtney Matthews
Employees Worked With
Walter
August 26, 2021
S kip this dealership. Sold a car based on when it would arrive. I had to push for details when the salesperson wasn’t responsive after a week. Offered a different car same price. Went to pick it up - th arrive. I had to push for details when the salesperson wasn’t responsive after a week. Offered a different car same price. Went to pick it up - they tried to charge me more. I refused. Asst GM stepped in and made 2 offers. I accepted them. Also, sold my old car to them, which they claim would be paid off before my next note. Nope. Had to pay the note on that car because I value my credit rating. Week after I pick up the new car, I get a statement that has the wrong vin on it. I call financing company about it. Told to call the dealership. Next morning I get a text from salesperson asking for something. I explained what I was offered by the Asst GM. Salesperson basically called me a liar and denied that I was offered that. To end my having to deal with this place, I did what was asked. I’m still waiting on a new statement to see if they have corrected the paperwork. Did I mention this is the 3rd car I purchased there? Guess what… NEVER AGAIN. More
by RLS
Employees Worked With
Not listed
August 26, 2021
Unfortunately was just there did not have a good experience was there because my car was running sluggish I got 30 mins before my appt. was told they would tun a test on it after 2 hrs. I went out experience was there because my car was running sluggish I got 30 mins before my appt. was told they would tun a test on it after 2 hrs. I went out to check on it they service guy was on the phone but told me he would check and let me know . Another hour went by no word I went back to his station was not there but finally another man came asked me if I needed help told him the problem he went back checked on my car and two minutes later my car was ready. Maybe it had been ready for awhile ? Was not a good experience maybe next time will be better if I decide to come back. May be y’all are short of help? Another customer was there for 1:45 mins. for oil change ? Thanks More
by brendabhendricks
Employees Worked With
Don’t remember ?
August 25, 2021
Our Honda CRV had to be towed to AutoNation Honda Thornton Road due to an electrical failure. They expedited their assessment, and while we feared the worse, it turned out it was the battery. Once mo Thornton Road due to an electrical failure. They expedited their assessment, and while we feared the worse, it turned out it was the battery. Once more, we were impressed with the fast and professional service we received. The only recommendation would be to have someone available to answer phone calls from customers. More
by Helen Stine
Employees Worked With
not sure
August 18, 2021
I took my car in for an oil change didnt take more than an hour and a half and also the service employee was very polite and friendly thank you! an hour and a half and also the service employee was very polite and friendly thank you! More
by Andres Medina
Employees Worked With
Danny Guernsey, Tresilyn Gordon
August 10, 2021
Auto Nation Honda Thornton always have great customer service and get the service on my vehicle done in decent timing. Amber and the team always take care of me. service and get the service on my vehicle done in decent timing. Amber and the team always take care of me. More
by Kenessiabeaty
Employees Worked With
Amber
