Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Honda Thornton Road
Lithia Springs, GA
792 Reviews
As one of the largest Honda dealerships in the Atlanta area, AutoNation Honda Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, just off of Thornton Road. Featuring one of the largest inventories of new and used Honda cars, trucks, and SUVs around, AutoNation Honda Thornton Road is the go-to place for all things Honda. Whether you're experiencing a Honda for the first time, or are a long-time Honda owner, our team at AutoNation Honda Thornton Road looks forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 792 reviews
August 09, 2021
I took my Honda Crv in because when applying brakes I felt pulsating in the brake pedal. Within the last 12 months, I had my brakes, an alignment and some part for the boot. I am thinking why would ro felt pulsating in the brake pedal. Within the last 12 months, I had my brakes, an alignment and some part for the boot. I am thinking why would rotor need to be turned so soon. The took my car back and about two hours later my car was done. I asked was it the rotors? He said yes they had to be turned. I was charged nothing. So, I am thinking it was warranty issue or they did something wrong during my last visit. I do have a complaint about the Ladies' restroom. The Ladies' restroom needs some updating. The stall door have no hooks to hang a purse or coat from. Some doors do not latch or it is not operational. But the restroom was clean. More
by KS
Employees Worked With
Dont Remember
August 07, 2021
After starting over $150 away from my desired monthly payment, Autonation Honda helped me find the right solution and worked with me on the numbers. Before even meeting me the first time, they ran pricin payment, Autonation Honda helped me find the right solution and worked with me on the numbers. Before even meeting me the first time, they ran pricing options for me over the phone to encourage me to come in. I mentioned to the team that I wanted to have a straight forward conversation about making a deal, and they were intentional about being honest with me about numbers and what would be possible. Upon going in for a test drive, I gave them my numbers and they found a way to get me about $20 higher than I wanted with a great vehicle. Cierra is a great, kind and honest internet sales rep and would be happy to recommend her to anyone in the market for a brand new or used vehicle! Appreciate everyone on the team equally for always trying to sell, but also understanding the real challenges of hopeful car buyers. More
by ccity011
Employees Worked With
Cierra Turner, Jena Buie
August 06, 2021
This was a better visit then in the past. I was able to get in wait for my car and get out in a reasonable amount of time. I did have a wheel stem CAP missing from my tire when I left. I hope that will No get in wait for my car and get out in a reasonable amount of time. I did have a wheel stem CAP missing from my tire when I left. I hope that will Not cost me when I return and as for it to be replaced. More
by Cina
Employees Worked With
Torrence Moore
August 04, 2021
Had my car in for an oil change and to repair 2 recall issues. Horrible service. Had walked outside after 3 hours, saw my car was ready, went back inside to wait on Jose to notify me. Waited at least a issues. Horrible service. Had walked outside after 3 hours, saw my car was ready, went back inside to wait on Jose to notify me. Waited at least another 30 minutes, walked out and inquired about my car being ready. He said he didn't have the paperwork (rudely). I went back inside and waited another 30 minutes when he finally came and got me. I spent a total of 4-1/2 hours there and that was with an appointment scheduled. More
by syarbrough
Employees Worked With
Jose Revuelta
August 01, 2021
If you have to use a dealership, this one is fine. The wait was over twice what I expected and 35 minutes over their estimated time and an oil change cost over 20.00 more than I pay somewhere else. I wen wait was over twice what I expected and 35 minutes over their estimated time and an oil change cost over 20.00 more than I pay somewhere else. I went there for a recall so I had no other options. More
by pjrichardson13
Employees Worked With
Terrance
August 01, 2021
Got my fulfillment at AutoNation and going back for a Honda Civic Coupe Car Sales and Owner reasonable folks. I would recommend shopping at AutoNation it's worth the drive y'all! Honda Civic Coupe Car Sales and Owner reasonable folks. I would recommend shopping at AutoNation it's worth the drive y'all! More
by jgog
Employees Worked With
Alton Threats
July 28, 2021
was a terrible experience. I needed an oil change and had some other questions. After waiting for 2 hours for an oil change (and I did have an appointment), I had some questions about my 40k mile service. My some other questions. After waiting for 2 hours for an oil change (and I did have an appointment), I had some questions about my 40k mile service. My “advisor” did not have time to answer any of my questions and just said he would take care of it on the next visit. My car has 45k miles! He was too busy to just take 5 minutes to listen to me and make me feel valued. He took no time with me. I was just another number to check off. I also usually get asked to “give” them 5 stars. They never do anything to earn that. They just say they want and need 5 stars. He did not do that. He didn’t say or do anything else. Terrible experience. I will go back because they are a Honda Auto Nation and a regular Honda dealership won’t honor the service package I purchased with them. Trust me, I’ve tried. Bad experience every time I’ve ever been. Go buy your Honda somewhere else and let someone who values you as a customer take care of you. More
by Kim.thornton79
Employees Worked With
Started with an R.
