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AutoNation Honda Thornton Road

Lithia Springs, GA

4.5
791 Reviews
As one of the largest Honda dealerships in the Atlanta area, AutoNation Honda Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, just off of Thornton Road. Featuring one of the largest inventories of new and used Honda cars, trucks, and SUVs around, AutoNation Honda Thornton Road is the go-to place for all things Honda. Whether you're experiencing a Honda for the first time, or are a long-time Honda owner, our team at AutoNation Honda Thornton Road looks forward to your visit!
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1979 Thornton Road

Lithia Springs, GA

30122

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Showing 791 reviews

October 30, 2020

I Need Help! Please Someone Contact me!Hello and Good I Need Help! Please Someone Contact me! Hello and Good evening. On October 19th 2020 I arrived at Honda Autonation in Lithia Springs GA to have More

by Linda Hawkins
Customer Service
Recommend Dealer
No
Employees Worked With
Jena, Amber Smith, Jeffery Bernette
Nov 09, 2020 -

AutoNation Honda Thornton Road responded

Linda, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (770) 674-6078. We'd appreciate the chance to make your experience a positive one.

September 13, 2020

Stupendous experience in this dealership!!! Steven Shaddix is the most expert salesperson around and was very informative about my options and models. He was always looking out for what I wanted out o More

by May
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caria Mimms-Rowe, Steve Shaddix
Sep 16, 2020 -

AutoNation Honda Thornton Road responded

May, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 10, 2020

Back in July of 2019 I had my vehicle a 1998 Honda Accord V6 towed to that facility to have issues diagnosed. After leaving my car in their care, I was told I needed a new transmission which would cost me in More

by ATL_lover
Recommend Dealer
No
Employees Worked With
Amy Service Advisor 2nd position
Apr 11, 2020 -

AutoNation Honda Thornton Road responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Thornton Road take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (770) 674-6078 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 11, 2019

Terrible service and product First off this is the lowest of the low and that speaks volumes considering that’s it’s a car dealership. Sales are awful and pushy and will try to sc More

by Morgan89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
November 13, 2018

My overall experience with AutoNation Thornton Road was a wo Everyone there from the district manager to the sales manager, very professional very patient, did not waste time correcting any misunderstandings you More

by Prettyyk6807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caria Rowe in financing, very knowledgable and profesional a pleasure working with her
October 23, 2018

Customer Service in Service Department. I took my Daughter-In_Law car in for service, oil change and the Service Advidor Mr. Denzel Grand told me the transmission fluid need changing and the More

by Hondaaccord08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denzel Grant
August 09, 2018

If the Director Does it, Leaves a Lot to be Desired! The below is the response I received from the Service Director at this location. Following will be my reply to him. Check it out! Service Director More

by Readygirl
Recommend Dealer
No
Employees Worked With
Amy (you can keep her); Amber (we need more of her)
August 22, 2017

Honda Service Process was fast and smooth. Problem resolved first visit, I had an appointment and I arrived early the service department was great was checked in ea More

by normagzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
June 16, 2017

Poor service by ordination 100 thorton road I purchased a car from them had it for 6 months drove it for one month and 1 week it stayed in the shop for 4 and a 1/2 months I asked them to replace More

by Timpanaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Shirley and Lynn Freeman
June 06, 2017

Excellent Warmly greeted by the manager. They have the best waiting room and everyone that I met was very kind and courteous to me. I will come back on my next More

by Olivia McCuen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.J.
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