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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,654 Reviews

10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,654 reviews

April 12, 2023

Excellent customer service. Brad Skinner was my service advisor, and the repair time quoted was spot on. I would highly recommend Autonation service department. The waiting room More

by kingd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 12, 2023

Ok honestly I suck at names but the gentleman that assisted me was GREAT!!! I’m from Louisiana and I’m here for work, but this experience has been the best one yet, it’s unfortunate to say but the Hon More

by Starfiremcallister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was joe 😬
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2023

The experience I had was great. I purchased the vehicle living in another state. They made the process very smooth and convenient. More

by Ladeevee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi Ladeevee, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2023

Job was done on time, all inspections were reviewed with me and recommended services were completed. Cost were reasonably reasonable. More

by philhanson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Service advisor
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2023

It's nice that they care about their customers. I always feel heard and my concerns are always addressed. More

by Kiskb02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny lee
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 08, 2023

The customer service was excellent especially Brad Skinner who was very friendly and kept me informed throughout the service process. More

by bccunning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 08, 2023

I asked how long it would take to have an update installed. The quote time of an hour to an hour and a half was reasonable. The work took less than that. A Mr Teffteller was extremely nice both time More

by Kenscoonover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teffeteller
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

April 07, 2023

Came in to look for an Accord in the morning, test drove one with Hunter. Came back later that day and within a couple hours walked out with the keys. Very fast, efficient, and knowledgeable. Brandon was More

by Timnetw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter, Brandon
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Friendly and knowlegable sales person. The CR-V was a very impressive vehicle and suits my needs perfectly. I don't think the purchasing experience could have been better. More

by galbraith
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie, Mariek
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Went in to help my son buy his first car. The salesman Jeff was kind and helpful. He brought us to see a couple cars in our budget, he did not try to convince us to go over budget like other More

by jrallo41
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Keylon
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. We look forward to your next visit! Take care!

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