Back

AutoNation Hyundai O’Hare

Des Plaines, IL

4.5
899 Reviews

1509 S River Rd

Des Plaines, IL

60018

Directions

By Type

Showing 899 reviews

May 16, 2023

Fantastic experience working with Auto nation and with Al and Brent. They made a deal that worked for us, and worked within our time constraints. They were fantastic and would highly recommend to anyone! More

by Anupdas2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al, Brent
May 19, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

Great dealership with amazing staff! Always a nice experience with good service I have yet to come across anything different More

by Jaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
May 17, 2023 -

AutoNation Hyundai O’Hare responded

Hi Jaid, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Service Department professional & efficient Will return for service again Appreciate the speedy check in process Friendly staff More

by Glav226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Mannie
May 16, 2023 -

AutoNation Hyundai O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 03, 2023

Manuel was professional in his communication with me. He responded to me on a timely basis and answered all my questions. More

by Jyana3
Recommend Dealer
Yes
Employees Worked With
Manuel
May 07, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 30, 2023

Second visit to John Kraniotis in a month. First was a trade-in for a new car via the Costco Auto program. I had a great experience. Then my second car was totaled in an accident 2 wks later. More

by BuddyDog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kraniotis
May 04, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 29, 2023

I had a nail on my tire that cannot be patched. Manuel from service was very helpful. He checked if I had a tire coverage, very upfront with pricing, and was able to get it done the same day. Manue More

by Chris F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
May 01, 2023 -

AutoNation Hyundai O’Hare responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 28, 2023

I had a terrible experience. I had appointment for normal service (oil change, tire rotation, etc) I was told it would be about an hour. After waiting 2 hours, I had to ask an More

by Rich S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't Know
May 01, 2023 -

AutoNation Hyundai O’Hare responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pompano take our reviews very seriously. If you'd like, please contact our General Manager at (954) 644-4832. We'd appreciate the chance to make your experience a positive one.

May 01, 2023 -

Rich S. responded

Why am I being asked to contact a Mecedes-Benz dealer in Florida when my problem is with a Hyundai dealer in Illinois? Seems like another screw-up.

April 27, 2023

Great service! Kyle was friendly, professional and provided good service. Service in the car was great too! Will continue to bring my car here. More

by Aaron D Leiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
May 01, 2023 -

AutoNation Hyundai O’Hare responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 24, 2023

Kyle went out of his way to help me. I think they did a good job More

by Maryroche727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle,Andrea
Apr 27, 2023 -

AutoNation Hyundai O’Hare responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai O'Hare. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

Had appointment for just an oil change. Took them 90 minutes. Usually slow but this was ridiculous. Not enough staff? More

by nobody
Recommend Dealer
No
Employees Worked With
xxx
Apr 27, 2023 -

AutoNation Hyundai O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 346-0144 to discuss what we can do to help.

...
10
...