Back

AutoNation Hyundai O’Hare

Des Plaines, IL

4.5
902 Reviews

1509 S River Rd

Des Plaines, IL

60018

Directions

By Type

Showing 902 reviews

January 11, 2023

Andre made the visit a wonderful experience. He was knowledgeable and understanding about my car . We bought our car at CarMax but he made it feel like we bought it at auto Nation . Thank you An More

by Alsbedon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Jan 13, 2023 -

AutoNation Hyundai O’Hare responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

January 10, 2023

They give very good service. I was confortable. The staff are profefessinal and helpful. No complains. More

by rickycortez32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lawrence
Jan 13, 2023 -

AutoNation Hyundai O’Hare responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 10, 2023

Anatoly Pukhovich is fantastic And the staff was awesome very professional and kind, I would feel comfortable to refer friends or family that may need vechile in the future. More

by Praveen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anatoly Pukhovich
Jan 13, 2023 -

AutoNation Hyundai O’Hare responded

Hi Praveen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 31, 2022

Pretty straightforward process with Bob and others there. Bob, the Sales Associate, was thorough and knowledgeable in equal measure about the car itself and the purchasing process. Other dealers we spoke wit More

by Jarrad M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Goldstein
Jan 04, 2023 -

AutoNation Hyundai O’Hare responded

Hello Jarrad, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

December 28, 2022

Professionalism at its best! Great service experience during my last visit. Team made sure I was comfortable as I waited. More

by Miller.debbieann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell
Dec 30, 2022 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 26, 2022

Service is great, a complimentary shuttle would be great addition. I must say I went for a battery replacement and the price was too much comparing to other brand dealers. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember names
Dec 27, 2022 -

AutoNation Hyundai O’Hare responded

Hi John, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

December 22, 2022

I my go to dealer for oil change. Always very fast service. No complains except that promotional coupons should be in your customer account. Paper is easy to lose or forget. More

by Angelicagarcia28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't recalll
Dec 26, 2022 -

AutoNation Hyundai O’Hare responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 22, 2022

The staff at this location are extremely helpful and knowledgeable. Their service department is top notch and I'll definitely be using them to service my vehicle for now on. I will be referring everyone More

by Jimmyarmstrong0824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several
Dec 26, 2022 -

AutoNation Hyundai O’Hare responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2022

The dealership was under construction and not very well set up for employees to streamline the process. More

by DSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
Dec 26, 2022 -

AutoNation Hyundai O’Hare responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 17, 2022

No problem with the dealership perse however I did not appreciate that I had to repair my own tire that had a nail in it when the car was sold to me with that same tire being low on air by a few pounds an More

by demeasjames
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stepan Dobrianski
Dec 20, 2022 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (847) 346-0144 -- we hope to hear from you soon.

Dec 23, 2022 -

demeasjames responded

Helo, thank you for the offer in making contact with you. However, my work hours don't coincide with phoning you anytime soon. Any necessary information can be obtained from the selling salesman. As I had stated prior, I overall was satisfied with Autonation and the sale of my vehicle other than the ghosting afterwards. The cargo cover was assured to me by the salesman for the missing one from my vehicle and as for the tire repair it can be water under the bridge because it was a necessary repair that could not wait. The cover is the only thing that I am expecting and my full intentions on purchasing a 2023 Palisade Calligraphy for my daughter are sincere.

...
14
...