AutoNation Hyundai O’Hare

Drop off my car for service the night before. The day of the service it was after 4 pm and they had not called me. When I called, they hadn't even checked the box where we leave the keys at night The day of the service it was after 4 pm and they had not called me. When I called, they hadn't even checked the box where we leave the keys at night. They didn't even know my car was there. It does not give me confidence if they serviced my car. When I went to pick up, the person who delivers the cars was in a bad mood when in fact the one who should have been upset was me. They didn't even tell me where the car was parked and I had to drive around until I got it. Totally disappointed. More

Very nice experience. Everyone was helpful and courteous. Comfortable waiting room. Very clean washroom. Great cup of coffee while I waited. Everyone was helpful and courteous. Comfortable waiting room. Very clean washroom. Great cup of coffee while I waited. More

Courteous service. All work done as talked about. Work took a little longer than anticipated. All work done as talked about. Work took a little longer than anticipated. More

Just bought a 2022 Hyundai Accent. Matthew was fantastic and i was satisfied to bought a car from AutoNation Hyundai O’Hare. Matthew was fantastic and i was satisfied to bought a car from AutoNation Hyundai O’Hare. More

Stopped in without appointment for oil change. New customer. They were busy but nice enough to fit me in for my oil change. New customer. They were busy but nice enough to fit me in for my oil change. More

Steve was very professional and accommodating. Kevin was pushy about getting work done from the multi point inspection which I did not want done. Kevin was pushy about getting work done from the multi point inspection which I did not want done. More

I have relied on them to correct 2 mistakes made at another dealership within the past 2 months. I will switch my business to them going forward. another dealership within the past 2 months. I will switch my business to them going forward. More

Had a good experience buying 2022 Tucson in late November, but first time in for service was a bit disappointing. In for routine oil change and check up, I was not familiar with the service departme November, but first time in for service was a bit disappointing. In for routine oil change and check up, I was not familiar with the service department. Service rep went right to car and didn’t greet me, nor direct me to where we were going to write up service ticket. The work done seemed okay but nearly two hours for simple services in a shop that didn’t seem all that busy was too long. More

Great dealership. worked with Kevin Campbell. AWESOME SERVICE! In fact, I have another problem and the car was towed back there today. worked with Kevin Campbell. AWESOME SERVICE! In fact, I have another problem and the car was towed back there today. More

Have always had good service in the past. In and out. This time after an hour and a half finally someone came and told me the computers were down and the couldn’t check me out. So after an In and out. This time after an hour and a half finally someone came and told me the computers were down and the couldn’t check me out. So after another half hour they got the computer back up. I am so surprised they have no contingency plan for something like this. More