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AutoNation Hyundai O’Hare

Des Plaines, IL

4.5
899 Reviews

1509 S River Rd

Des Plaines, IL

60018

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Showing 899 reviews

November 20, 2023

service was fast and thorough in and out in no time (warranty claim) bad headlight More

by chucks limited
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michaele houston
Nov 22, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 18, 2023

Came in for a recall and check engine light. No guarantee recall was completed. Got a lot of talk on engine light. Did not want to release my auto to me after miscommunications. More

by Frustrated!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Nov 21, 2023 -

AutoNation Hyundai O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Hyundai O'Hare. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 346-0144 to discuss what we can do to help.

November 17, 2023

Everything went as smooth as possible,no complaints. Great customer service, time given for pickup was within 5 minutes, thanks. More

by Spurs77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 20, 2023 -

AutoNation Hyundai O’Hare responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 13, 2023

I like this place because they have good service and do excellent work. I recommend. More

by rickycortez32
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 16, 2023 -

AutoNation Hyundai O’Hare responded

HI, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Hyundai O'Hare and we hope to be of service again in the future.

November 13, 2023

The Gentlemen in service appear to be looking out for the customer, by asking the right questions. These questions may have saved me some money on my engine, just in time. While I had issues with the call ce More

by royboy969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Kyle
Nov 16, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 346-0144. We hope to hear from you.

November 08, 2023

Everyone’s friendly and professional. I love the improvements they made to the dealership, makes waiting an easy experience More

by william h.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry I forgot his name, but he was very friendly and professional
Nov 11, 2023 -

AutoNation Hyundai O’Hare responded

Hi William, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Hyundai O'Hare. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

Went in today with a check engine light on and a seemingly oil leak. There were a few hiccups along the way, but my car was fixed, and the staff I worked with were all very kind, in particular, Matt More

by Carol
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 03, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 30, 2023

I recently moved from NY to IL and I had a warranty repair (Starter Died) Randy was excellent, he met the tow truck outside and got me processed asap. he was honest with the service times and also abo More

by Will Schoepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 02, 2023 -

AutoNation Hyundai O’Hare responded

Hi Will, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

Josh was honest knowledgeable and listened. to exactly what kind of car I was interested in buying. I would buy from this dealership again More

by jeannetaylor62
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 01, 2023 -

AutoNation Hyundai O’Hare responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

October 21, 2023

Staff was very friendly and helpful. I have gone back several times know primarily for oil changes and never had a problem with service. Each time the services was completed within the e More

by Ronalddaye6341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Patt
Oct 24, 2023 -

AutoNation Hyundai O’Hare responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!