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AutoNation Hyundai O’Hare
Des Plaines, IL
899 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 899 reviews
July 22, 2021
Excellent customer service. Not pushy. Made the car buying experience easy and relatively quick. John K. was wonderful! Highly recommend if you want a pleasant, less stressful experience! buying experience easy and relatively quick. John K. was wonderful! Highly recommend if you want a pleasant, less stressful experience! More
by Larnold
Employees Worked With
John K.,
Helpful July 21, 2021
My whole experience at AutoNation to trade-in my Elantra 2017 for the Elantra 2022 was very smooth, pleasant and enjoyable. Kudos to my friend Bob Gold and Kevin, they were GREAT! Pedro L. Prado 2017 for the Elantra 2022 was very smooth, pleasant and enjoyable. Kudos to my friend Bob Gold and Kevin, they were GREAT! Pedro L. Prado More
by plprado
Employees Worked With
Kevin, Bob Gold
April 29, 2021
A pleasure to deal with.We were in the market for a new A pleasure to deal with. We were in the market for a new Kona. Looked on Cars.com and on a Sunday evening we found the car we were interested in at A pleasure to deal with. We were in the market for a new Kona. Looked on Cars.com and on a Sunday evening we found the car we were interested in at AutoNation Hyundai O'Hare. We "reserved" the car using their reservation process. The next morning I got a call from the dealership asking if we wanted to see the car. One of the very frustrating things I have learned is that some car dealerships advertise internet prices that are very attractive but when you call they will not commit to the price or when you get there you learn that there are thousands of dollars of so-called "dealer add-on's" that are not included in the price. So when I spoke with the sales person who called me I let him know I was interested in that car but did not want to play games with all kinds of bait and switch add-on games. He assured me that that is not how this dealership works but said he would confirm that the car that was listed did not have any additional add-on he was not aware of (since sometimes AutoNation adds tinting to the windows on their vehicles). He called me back in 15 minutes and confirmed there were no additional add-ons and that was the price. A few hours later I went up to the dealership, test drove the car, finished all the paperwork and was out in about one hour. During the signing they did ask if I was interested in an extended warranty, etc and had the options available for me to review if I wanted to see them. Given how good the warranty is from Hyundai I was not interested and there was no pressure from the dealership. Given how the internet has changed car buying it was a pleasure to deal with the folks at AutoNation who understand that old-school car dealership tactics just don't work any more. They had the car I wanted at a very competitive price and they did not try to play any games throughout the entire process. It is too bad for the car buyer (but good for AutoNation) that so many other dealership just haven't caught on yet and appear to make it a priority to scam their customers. I would definitely work with AutoNation Hyundai O'Hare again if I was in the market for another car. As an aside, I believe that most AutoNation dealerships operate in the same straight-forward nonsense way. More
by Rich
Employees Worked With
Internet Sales team
November 05, 2018
My experience I had a great experience at AutoNation Hyundai with Bob Gold. He was my salesman and he did every thing to earn my business and showed me everything a I had a great experience at AutoNation Hyundai with Bob Gold. He was my salesman and he did every thing to earn my business and showed me everything about my Hyundai Elantra. I am very happy! Joe Hanagan More
by My experience
Employees Worked With
Bob Gold
October 06, 2018
Don’t go here My car tires were totally fine when I drove in my car in Hyundai Autonation. I went there for some other service, they fixed it but with that they sai My car tires were totally fine when I drove in my car in Hyundai Autonation. I went there for some other service, they fixed it but with that they said one of my car tires has a nail in it. There was no nail, no TPMS sign when I went there. They showed me the nail, it was like a brand new screw. I had no choice other than agreeing and asking them to fix it. Please don’t go here. More
by Stranger
Employees Worked With
NA
September 21, 2018
Take the dread out of buying a car A lot of people say public speaking (or snakes) is their greatest fear. How about going into a car dealership to talk with a sales man about buying a A lot of people say public speaking (or snakes) is their greatest fear. How about going into a car dealership to talk with a sales man about buying a new car. How many tricks will they pull on you? How many surprise added fees down the line? Not so with Auto Nation's sales associate John Kraniotis. I found him to be a straight shooter who helped me make a smart buying decision. His friendly demeanor and expertise about cars helped me to become comfortable with the whole process. Plus, he spent extra time a couple of days later to help me take advantage the ins-and-outs of the new car's features (which were new to me). Do yourself a favor and visit John as part of choosing which car and which dealership you want to buy from. More
by Dr. Brucker
Employees Worked With
John Kraniotis
February 20, 2018
Great buying experience Traveled from Michigan to help my daughter's first used car purchase. John did a live Face Time with us before taking the trip to make sure we didn't Traveled from Michigan to help my daughter's first used car purchase. John did a live Face Time with us before taking the trip to make sure we didn't waste our time. He was very thorough over the live feed even showing all anomalies on the car (light scratches..etc) to ensure no surprises if we decided to take the 280 mile road trip. When we finally saw the car in person, it was what we expected and the car looked like it was a brand new 2017 Hyundai Elantra Limited with 18K miles. Transaction went smooth, no hidden charges and best part was the car was a Certified Pre-Owned which gave me peace of mind due to the 10 year 100,000 mile warranty. My daughter was extremely happy with her purchase and was able to learn a lot from the experience from comparisons with other dealerships who tried to lure her into buying their cars with questionable "fees" being added to the advertised price. Overall great buying experience from AutoNation! More
by la103064
Employees Worked With
John Kraniotis
December 23, 2017
Jules Bought my very first car with Bob and it was such a wonderful experience, I am extremely happy with my car and how phenomenal the process went. Bought my very first car with Bob and it was such a wonderful experience, I am extremely happy with my car and how phenomenal the process went. More
by giamberducaj
Verified CustomerEmployees Worked With
Bob Gold
December 11, 2017
Hyundai Elantra 2018 The sales man was very knowledgeable. And he understands my needs and was very friendly.. he didn't push me into something I wasn't interested in. The sales man was very knowledgeable. And he understands my needs and was very friendly.. he didn't push me into something I wasn't interested in. More
by smdillon13
Employees Worked With
Darren Conwell
December 10, 2017
The Only Dealership to Buy From I also dealt with Todd. I always feel very comfortable and at ease when purchasing a vehicle. I cannot stand pushy sales people, which they are not I also dealt with Todd. I always feel very comfortable and at ease when purchasing a vehicle. I cannot stand pushy sales people, which they are not here. Just a bunch of nice guys who will listen to what your needs and what it is one is exactly looking for. More
by kralsm
Employees Worked With
Todd, and I believe the salesman was Sam..not sure, Keith Burgess
