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AutoNation Hyundai O’Hare

Des Plaines, IL

Overview
Reviews
Vehicles
4.5
902 Reviews
Call Dealership (855) 424-9093
View Awards

1509 S River Rd

Des Plaines, IL

60018

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Showing 902 reviews

September 15, 2023

I showed up a week too early, at the end of construction. The staff was great, again thanks. The following week, Saturday morning went seamless.; in by 745A home by 11A. Just great service and car care. More

by Jim Stockwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt. Sorry I missed his last name. Great guy
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Sep 18, 2023 -

AutoNation Hyundai O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Helpful
September 14, 2023

Brought my car in for service waited 15 minutes to be checked in to have my car serviced More

by pgruber6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Sep 18, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Helpful
September 08, 2023

Very efficient and service explained all issues in detail and friendly, new service area was nice and clean More

by jsromano122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Sep 13, 2023 -

AutoNation Hyundai O’Hare responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
September 06, 2023

Great service. Matthew was excellent. He was very friendly and knowledgeable. He made sure I was getting the best price possible. More

by GM1 Retired
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Sep 09, 2023 -

AutoNation Hyundai O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Helpful
September 05, 2023

Prompt service. Everybody greeted me when I walked in for my appointment and was very helpful. More

by cbelmon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
andre
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Sep 08, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Helpful
September 04, 2023

Professional. Courteous. Friendly. Helpful. The service was completed in a timely fashion and explained thoroughly. Thanks again. More

by rosslopez918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk employee
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Sep 07, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
September 03, 2023

Friendly, knowledgeable people. Kept me updated and well informed about my vehicle. The service work was top notch. More

by Milo300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
People at the service desk
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Sep 06, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
August 31, 2023

If you’re going to bring your car and they want you to make a appointment to bring it in and when you bring it in they put you at the back of the line I don’t understand why they make a big deal about mak More

by johnrklaes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Sep 05, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 346-0144. We hope to hear from you.

Helpful
August 29, 2023

Towing my car was on time and the work performed was great. It is extremely hard to get a hold of anyone, but Kyle was very responsive and I appreciated that! More

by renuka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Sep 05, 2023 -

AutoNation Hyundai O’Hare responded

Hi Renuka, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
August 23, 2023

I WAITED FOR 2 HOURS AND THEY STILL HAVENT WORKED ON MY CAR SO I LEFT. I WILL HAVE TO GO BACK TO HAVE THE WORK DONE. I'm VERY UNHAPPY WITH THE SERVICE I GOT. WHEN I HAVE TO START PAYING I WILL TAKE MY CAR More

by susanclark7030
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DON'T REMEMBER THE NAME.
Report | Print
Aug 27, 2023 -

AutoNation Hyundai O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 346-0144 to discuss what we can do to help.

Helpful
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