AutoNation Hyundai Tempe

The sales staff were friendly, however too much haggling for getting a fair trade value and I settled $800 short which I regret. The dealer listed my trade for resale almost $4k more than they gave. They a for getting a fair trade value and I settled $800 short which I regret. The dealer listed my trade for resale almost $4k more than they gave. They also kept on the $1200 of dealer added fees of dent and appearance protection which made up form them “coming down on the inflated sales price”, and they told me they were losing $1200 on the sale to me. Car was mostly clean on the inside, but I had to put air in 3 tires on my brand new car the next day as they were below psi standard of 33 when I left the lot that night. Again Staff friendly, but detail issues with tires and needed some additional hair vacuumed out in the passenger seat. The car was driven down from Prescott so had 170 miles on it. I am not sure I would purchase here again based on the overall experience. More

Damian Wilson, helped us pick out the right vehicle for my big family he was very patient and answered all our questions and concerns. I will be recommending this dealer. I will continue going for all my v my big family he was very patient and answered all our questions and concerns. I will be recommending this dealer. I will continue going for all my vehicle needs. More

Prompt and excellent service. Max always kept me informed with status of repair. The work was excellent Max always kept me informed with status of repair. The work was excellent More

I BROUGHT MY 2015 HYUNDAI ELANTRA IN FOR ROUTINE MAINTENANCE AT 26,000 MILES. I WORKED WITH ANTHONY & MY ELANTRA HAD A COMPLETE EVAULATION WITH OIL CHANGE & TIRE ROTATION. IT TOOK SEVERAL HOURS, BUT MAINTENANCE AT 26,000 MILES. I WORKED WITH ANTHONY & MY ELANTRA HAD A COMPLETE EVAULATION WITH OIL CHANGE & TIRE ROTATION. IT TOOK SEVERAL HOURS, BUT THE JOB WAS THOROUGH & COMPLETE. THANKS ALOT GUYS! More

I was a first time buyer and was needing to replace my old truck and Mark Webber and AutoNation Hyundai were able to help me. They were able to give me a great vehicle at a price within my budget. They di old truck and Mark Webber and AutoNation Hyundai were able to help me. They were able to give me a great vehicle at a price within my budget. They did not push or pressure me into anything I did not need or want. Overall a great experience and would definitely recommend using this dealer. More

The dealership is exceptionally clean and has very respectful staff. Everyone I have dealt with has been extremely helpful and considerate while working with me. I have never felt pressure or pushed i respectful staff. Everyone I have dealt with has been extremely helpful and considerate while working with me. I have never felt pressure or pushed into anything I did not want or need. All of my questions have always been answered. More

Anthony was great however the service waiting area, though comfortable, was a little lacking. Coffee and water only. No vending machines, popcorn or anything else to make the wait time pass other tha though comfortable, was a little lacking. Coffee and water only. No vending machines, popcorn or anything else to make the wait time pass other than the two big screen TVs. I am so glad I thought to take my iPad and earbuds. More

Service department was very slow offering no updates as I was waiting on the car. It was the first service that took almost 5 hours to complete. was waiting on the car. It was the first service that took almost 5 hours to complete. More

I bought my car at this place six years ago. I’ve been bringing it to get service here for that long and today was the worst experience that I’ve had with Ashley Cude. My appointment was at 11 a I’ve been bringing it to get service here for that long and today was the worst experience that I’ve had with Ashley Cude. My appointment was at 11 and she didn’t get to me until 11:20 and she didn’t apologize for being late. She was quite rude and seemed annoyed by my presence. I explained all the issues with my car, but she just pointed out that I was dropping it off. I insisted on waiting for it to be checked, but she warned me that it might not be seen that day. This is where things started to escalate. I asked when I could bring it back for a check-up, and she informed me that they were extremely busy and all the other stores had a backlog of up to three months. I questioned the purpose of making an appointment and bringing my car in if there was a chance it wouldn't be checked anyway. The situation worsened to the point where she involved her manager. Thankfully, the manager was a very nice and understanding person. He informed me that it would take a couple of hours, and I initially planned to wait. However, after discussing it with my boyfriend, I realized that there are many other places where I can take my car and have it seen on the same day, without the attitude. Therefore, I decided to leave, and they will never see me again. It's disappointing that after being a customer at this place for six years, one person can ruin it for me. Maybe they don't care about the money they're losing, but I will choose to spend my money elsewhere. More