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AutoNation INFINITI Tustin

Tustin, CA

4.5
493 Reviews

33 Auto Center Dr

Tustin, CA

92782

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Showing 493 reviews

July 31, 2023

Dealership is very clean. Hazel Lopez was very Professional and helpful. Didn't wait long for them to pull up my car and was out within 5 minutes. More

by omarmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazel Lopez
Aug 07, 2023 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 31, 2023

Fast, quick, super informative and everyone was extremely kind. They gave you truthful info and wanted the best fit for you More

by Cooper Randeen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 07, 2023 -

AutoNation INFINITI Tustin responded

Hi Cooper, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 28, 2023

Service Team is excellent. Strong communicators. Very knowledgeable. I give them 5 Stars. My two-star rating is due to pricing. My car needed a new compressor to support m More

by Nielsenhw
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffery
Aug 01, 2023 -

AutoNation INFINITI Tustin responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 627-5556 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Aug 03, 2023 -

Nielsenhw responded

Auto Nation Tustin, Not much to talk about. I had the new compressor put in at Big O Tires. My air conditioner is working great. By checking competitive pricing, I saved $1,254. I wonder how much I was over charged at earlier services I had done at Auto Nation Infinity in Tustin.

July 28, 2023

This was the most pleasant car buying experience in all of my 63 years. I would definitely buy another car from this dealership. Sam and Tony were outstanding. More

by NSpidell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 01, 2023 -

AutoNation INFINITI Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 27, 2023

I had a quick and smooth experience at Tustin Infiniti. Jeffrey was great and explained everything clearly to me. The waiting area was clean and upkept. More

by Ana Gabriela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Nguyen
Jul 31, 2023 -

AutoNation INFINITI Tustin responded

Hi Ana, we are so pleased you enjoyed your visit to AutoNation INFINITI Tustin! Feel free to reach out to us if you need anything. Have a wonderful day.

July 26, 2023

Dealership is very clean and welcoming and all the staff are very Profesional and helpfull More

by mobena88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazel
Jul 28, 2023 -

AutoNation INFINITI Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Staff was very helpful Dealership was very clean Staff was also very responsive to customers More

by joekang2028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazel lopez
Jul 29, 2023 -

AutoNation INFINITI Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

July 26, 2023

The response to the customer was very verbal slow and lack of knowledge did not allow the customer to know how to solve the problem More

by fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
Jul 29, 2023 -

AutoNation INFINITI Tustin responded

Hi Fred, we're disappointed to hear of the negative experience you had at our location. When you have an opportunity, please reach out to us at (714) 627-5556 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

July 14, 2023

The service department performed a scheduled oil change and also checked my tires and made recommendations based on the current wear. Service advisor Gabriel Paramo attended to me personally, honored an oi More

by jboynton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Paramo
Jul 19, 2023 -

AutoNation INFINITI Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 14, 2023

Outstanding, very professional service. Infinity team was kind, patient, and knowledgeable about vehicle. No pressure or stress about purchase. Would highly recommend this dealer again. More

by Kayoko Kawasaki
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Gozzo, Mark Sanchez
Jul 14, 2023 -

Kayoko Kawasaki responded

Outstanding and professional service. Would highly recommend coming to this dealer. No pressure or stress sales team.

Jul 19, 2023 -

AutoNation INFINITI Tustin responded

Hello Kayoko, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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