AutoNation Nissan Tempe

I received a written warning from a cop because I was pulled over during my test drive. The car had no dealer plates. I had no idea of course. Mr. Golightly said he would make sure I got a good deal o pulled over during my test drive. The car had no dealer plates. I had no idea of course. Mr. Golightly said he would make sure I got a good deal on a car after this. He didn't, and he also hit on me almost from the minute I walked in the door. And then had the nerve to ask me out as I'm leaving the dealership without a new car. I was and still am very disappointed. More

Employee, Brian Shirley was friendly, knowledgeable, courteous and professional. He explained all the bells and whistles of our new vehicle. We left the dealership late in the evening and he followed u courteous and professional. He explained all the bells and whistles of our new vehicle. We left the dealership late in the evening and he followed up the next day to see that we got home okay and that everything was alright. All the employees that we delt with during this visit were very friendly and courteous. We highly recommend Brian Shirley for a new car purchase as he was outstanding. More

Mr. Golightly was very friendly, helpful and new everything about my Nissan Sentra that I bought at Power Nissan. John Golightly helped me through the process and I have been telling everyone I know everything about my Nissan Sentra that I bought at Power Nissan. John Golightly helped me through the process and I have been telling everyone I know to go see him if there in the market for a new car. I am so happy in my new car. More

Our salesman Jim was great. I can't say that about their sales managers. They don't want to help you. This is the first and only car dealership that would rather let you walk away than to spend the time to sales managers. They don't want to help you. This is the first and only car dealership that would rather let you walk away than to spend the time to do some work to help you out. This was the most horrible and disrespectable car dealer I ever worked with. I would not suggest anyone doing business with them or any Power Nation dealer! More

Bob Bittinger and Power Nissan in Tempe, AZ have been exceptional. This is the second new vehicle that I have purchased from them. Both the new car sales, particularly the internet sales, and the service exceptional. This is the second new vehicle that I have purchased from them. Both the new car sales, particularly the internet sales, and the service department are great. I recommend Bob Bittinger and Power Nissan to anyone interested in purchasing a Nissan vehicle and having it serviced there. More

We had a good over all experience with Power Nissan in Tempe! Steve Barnes was very courteous and helpful in our trade in process. We feel they were honest and would do business with them again. Sherry & Tempe! Steve Barnes was very courteous and helpful in our trade in process. We feel they were honest and would do business with them again. Sherry & David Brower More

My wife and I have been sold a few vehicles over the years that have made us feel dirty about the entire transaction. Recently, we decided to trade in our vehicles and upgrade. As far as car dealerships years that have made us feel dirty about the entire transaction. Recently, we decided to trade in our vehicles and upgrade. As far as car dealerships go, the “used car salesman” stereotype is still alive and well in Phoenix despite all the “customer service” and “low, low, low prices” many of the dealerships display. I began my journey by submitting a “find a quote for your vehicle” off the Internet just to see who was out there listening. First response was Mr. Landon Day of Power Nissan, Tempe. He supplied me with email pictures not only of the vehicles I was looking at but also some healthy choices to assist me with comparison. In addition, he was also the first sales person in the Nissan phoenix area to respond and conduct a very professional follow call to make sure I was finding everything I needed. (Hours before any of the other dealerships) (Side note: Nissan dealers through out phoenix were all very professional and all followed up with in 24 hours. Thanks Nissan. I still have yet to get a response from Jeep, GMC and the Ford dealership I contacted days ago.) As we continued to shop, we stopped at 12 dealerships and test-drove a good 15 vehicles before we made our buying decisions. All but two of the dealerships in the Tempe Autoplex that I visited were filled to the brim with cheese-ball, controlling “don’t waste my time” attitudes. Which by the way won them a chance to loose my 2-car purchase. After speaking with Landon I decided to weigh my options and take some time ensuring I was getting the best deal I could. Landon went out of his way to look through the inventory of his lot as well as other lots to make sure we found a exactly what I was looking for. As far as sales go, Landon did a nice job of listening to my needs and waiting for my questions, rather than taking the time I was talking to think of what he was going to say next. He assumed the sale, like any good sales person; however, he also gave me confidence that I was making a purchase rather then being sold a new set of steak knives. He uncovered purchase motivation without coming across pushy and also pointed me in the right direction of a good purchase without making feel awkward for taking my time. When it came time to do the deal I felt very comfortable with Power Nissan of Tempe. I did have to go back and forth a bit with the price but the dispositions of everyone there were very upbeat and positive which made it easer to make a deal happen (I hate haggling). The finance people were also very friendly and willing to share some helpful advice to get us to where we needed to be. Rather than just talking over us using dealership lingo to throw out numbers and circle things as they are selling and extended warranties. Although it took a little prodding for me to buy the warranty, when I decided it was a good move I felt it was because I had a good understanding of the products and how they benefit me. Over all, if you are looking for a new or used vehicle and are tired of dealing with greedy sales people. Hit up Landon and Power Nissan, Tempe. I plan on passing out his business cards and recommending his professionalism to all of my friends and family. …And to the “Pushy, Used Car Sales Cheese xxxxx ” who were not mentioned here. You and your dealerships will be flamed within my social circles every time I hear some one mention “new vehicle”. Way to go Power Nissan, Tempe! Way to go Landon Day! Landon’s Info: Landon Day? Internet Manager? Power Nissan Tempe? (480)-598-6073 More

I bought a 2007 Chevy HHR. The day after signing papers, I discovered the key fob was broken. I asked for it to be replaced. They refused, so I respectfully and professionally asked the manager to approve m I discovered the key fob was broken. I asked for it to be replaced. They refused, so I respectfully and professionally asked the manager to approve me a new one. His email was one of condescension and curtness. VERY unprofessional and unfriendly. I found his response to be lacking in all areas. Needless to say, I won't be utilizing this dealership ever again. More

I had recently paid off my car from Drivetime. After that I never wanted to do business with them ever again and my experience with dealership were aweful. I've been trying to trade in my 03 ford (fix or rep I never wanted to do business with them ever again and my experience with dealership were aweful. I've been trying to trade in my 03 ford (fix or repair daily) and everywhere I went they wanted 2000-3000 dollars down payments.Every sales person said they would follow up with me the next day but I found myself calling and leaving voicemials that never were returned. I had tried Power Nissan fist and right way I was greeted by Louis Carcamo. In my head I was thinking, " this guy is gonna try and hustle us!" Right off the bat I told him, " Look I'm looking for this, this and this. I explained my situation that my 03 ford is hanging on nails. I aslo told Louis, what are my options and NO BS... Lets just keep it real and tell me straight out what I can do. He was very understanding and open minded to helping me. He picked out some options for me and before we test drove I told him that I didnt like certain cars he was picking our for me. I guess you can say I was beinf difficult and being a spoiled brat but my second time around of buying a car I wanted to be smart and I wanted somthing I loved. Living in Arizona at 112 degree heat is bad enough. Being in the heat gets me on edge and I could only imagine what Louis was feelings lol... We test drove about 3 cars that day and I decided to look somewhere else just to know what my other options were. Louis took our information and we gave us his and we left. I felt so bad for spending three hours in the hot sun and leaving louis hanging but I also thought about my feelings and what I was willing to commit too. So our search continued! Went to other places and no luck So I ate my words and went back to drivetime!!! Since I was a "Champ customer" they could help me with out a trade in and a down payment. We bought a 06 dodge durango and two days later it started shaking on the freeway! I was like xxxx NO!! I wasnt a fan of the biggness of the truck or the gandpa style Interior. So It was a good thing we took it back. My fiance and I had decided to take the bus to work and just wait for my 03 ford to be fix or to save enough money to but a new one. During my weeks of searching Louis followed up with me every other day! He left voicemails saying," stop your search and come back. I want to help you." I answered a couple times and told him that we were still searching...other times I would never call him back but he still continued to call. well the day we had our plans all mapped out to take the bus and gave up on our search louis called us! He was like what is the status? I told Louis, " look my car is complete broken down and I wont have any way we can trade this car in." He was like when can you come in? I told him we dont have a ride to even get to your dealer, we have no car! He asked where I lived and said he would pick us up he just had to check with his manager and that he would call me back. I was thinking, "yeah ok...there is no way his manager will let him do that and I didnt even expect a call back. He called back 10 minutes later and said, " Ok I an on (cross street and cross street) where do I go now"? I was so surprised that he drove to come get us. We got to the dealer and test drove 4 more cars in 112 degrees lol... I still had that spoiled brat mentality. We had our eye on this blue durango..much smaller that the big beast we bought from drivetime. He said that someone else was working on the truck. I was bummed out...so as we were ready to give up once again the people that were working on it had there eyes on a different car. So we test drove it checked out the car. We punch 90 on the freeway to make sure it didnt shake =)We had found our truck and what we wanted! So I was still waiting to be disappointed being on a sunday my insurance company wasnt open and Louis wanted me to have full coverage! I returned the 03 durango to drivetime Friday and I couldnt cancel my insuracne untill Monday... So i still had full coverage!! I was good to go and just need my John Hancock and the truck was mine! Louis never got frustrated with me or...at leat he didnt show it lol... He told us that we werent just his customers we were like his family..ahhhh shucks I felt great with his business and was very satisfied with the syle of the truck, pricing, payments and the benifits of working with Power Nissan! I beleive God opened doors for us and we feel like God used Louis to help us... God is good! We feel so blessed to have meet and worked with Louis... I am please with how everything truned out for us. I recommend this dealer to anyone! If your having any type of troubles with anything they will try and make away!! Just be patient and make sure you stand your ground on what you what... Now I am blessed with two cars!!! Louis is so amazing and I look forward to speaking with him during my two year relationship with him and my truck. I am so excited to start my new adventure!! STOP SEARCHING AND GO TO LOUIS CARMACO at Power Nissan!! TELL HIM EVETTE AND JAMES SENT YOU!!!DONT WORK WITH ANYONE ELSE EXCEPT LOUIS CARMACO!! PRAISE GOD FOR ALL THAT HE DOES!! More

I recently purchase a 2006 Infinity M45 from this dealership, and prior to the purchase had looked up reviews to be sure I was making the right decision. After reading some of the reviews about the p dealership, and prior to the purchase had looked up reviews to be sure I was making the right decision. After reading some of the reviews about the poor service, against my better judgement decided to give the dealership a second chance because of the great deal they had on vehicles at the time. Prior to signing any finance forms, we notice the car had a bad sensor and questioned the age of the tires. We were assured that the warranty would cover the sensor repair or replacement and the tires were brand new. We later took the car in to have an oil change, and were told by their service department, who was unaware that we puchased the car from them, that we needed new tires and that the tire sensor was bad and the warranty would not cover the part. We immediately contacted the Sale Manager, Wayne, and he informed us that he would have his people take a look at the car. He initially expected us to pay for the sensor replacement, however, after lengthy conversation, he said he would pay for the tire sensor replacement and said that after inspecting the tires, they did not need to be replaced at all and the service technician was mistaken. After driving the car for a little while, we noticed that tire sensor was acting up again, and because it was due for another oil changed, decided to take it to different Nissan Dealer in Gilbert. There, they informed us that the tires were in fact bad and needed to be replaced, and the tire sensor was never replaced at all, they just rotated the tires. At this point, we took the car to discount tire (where we normally purchase our tires and who we trust to be honest) to get a second opinion, and they also stated the tires needed to be replaced. The one tire was new, but the others were bad. We are currently on our way back to Power Nissan Tempe to get an understanding as to why they would lie to our faces tell us they replaced the tire sensor and that our tires were new and did not need to be replaced, when all the while they did not work on the car what so ever. As you read through these reviews keep in mind that ultimately the decision is yours to deal with them, but my advise would be to stay as far away as possible because my experience so far has been that Power Nissan TEMPE dealers are dishonest and look only to make money off you instead of providind quality customer service, and at this point, any form of customer service. If you look to get a good quality deal from these people, look the other way, because you will be completely disappointed. More information to come as we are at the dealership now... will post the outcome of the visit soon. More