AutoNation Subaru Scottsdale

My left rear tail light stopped working. I tried to schedule a repair/replacement using the 800 #. I tried at least seven times, but my phone was not answered. I decided to drive to the dealership. schedule a repair/replacement using the 800 #. I tried at least seven times, but my phone was not answered. I decided to drive to the dealership. Within 7 minutes, Steven Russo, Assistant Service Manager, scheduled a repair time. The fix was simple, but the repair was scheduled for 2 hours due to repair backlog. The fix was completed within Steven’s estimate. Steven’s management of my light replacement was A-1. Next time, I will drive directly to the Service Managers desk. More

Nice service with Gary. Always informative Time was perfect regards servicing vehicle Did pastries along with your coffee. Very inexpensive and wait time can be 2 hours [lus perfect regards servicing vehicle Did pastries along with your coffee. Very inexpensive and wait time can be 2 hours [lus More

Excellent customer care and service.Steven Russo is always so helpful and is very good in telling you about how long any service will take. always so helpful and is very good in telling you about how long any service will take. More

Prompt and excellent costumer service. Easy to make appointment. Called me right away when my car was ready to go. appointment. Called me right away when my car was ready to go. More

Polite listen well good serviceEasy to make apptAppt Polite listen well good service Easy to make appt Appt times always available Reliable nice to have car washed when available Polite listen well good service Easy to make appt Appt times always available Reliable nice to have car washed when available More

After a day of what you would expect from car dealerships, this was our 3rd dealer of the day. Having already been jerked around by 2 others, I was nervous but optimistic. When we arrived, all of dealerships, this was our 3rd dealer of the day. Having already been jerked around by 2 others, I was nervous but optimistic. When we arrived, all of the sales folks were busy so we ended up working with the GM Sara. She was a delight, she was upfront about the pricing of the vehicle, gave a very fair value for my trade in, and a wonderful APR right from the start based on my credit score. We went on our test drive with Alex G, he was very knowledgeable about the car, friendly and polite. Total time from when we stepped on the lot to when we drove off in our new to us Subaru was about 2.5 hours but it was such a pleasant experience overall. If you're in the market for a Subaru, highly recommend this dealer versus other Subaru dealers in the Valley! More

Had a lot of dealer choices to get a new lease but decided to rollover a new one only because of Colton my salesperson and Gary my service manager. Simple as that. decided to rollover a new one only because of Colton my salesperson and Gary my service manager. Simple as that. More

Very friendly, efficient, and very considerate to me as a returning client. I highly recommend them for service and new car inquiries returning client. I highly recommend them for service and new car inquiries More

It is amazing to me that this dealership is able to keep their clients up-to-date via text, phone, email ... Steve Russo has been a great service person ever since we bought our 2018 Outback and everyone we their clients up-to-date via text, phone, email ... Steve Russo has been a great service person ever since we bought our 2018 Outback and everyone we have dealt with over the years have been so pleasant. Looking forward to my next Subaru! More

This was my first experience with AutoNation. They gave the most believable information I have ever received at an Auto Dealership. (I bought my first automobile in June of 1961, and have lost count of al the most believable information I have ever received at an Auto Dealership. (I bought my first automobile in June of 1961, and have lost count of all of the cars I have owned since then.) I chose them by going on-line to find out who had the model that I was looking for in their inventory. They had only one and had data that showed it would be sold very quickly if I didn't buy it. That was not a "pressure" trick, but a realistic fact of today's new car market. JohnBaptitse met me at my apartment in the vehicle and allowed me to test drive it to the Dealership. More