AutoNation Subaru Scottsdale

Aug/2021: The buying and financial followup for my Subaru Outback was unsatisfactory. First, the trade-in with my car had the milage inaccurate which lead to a 25% decrease in it's trade-in value. Second, an Outback was unsatisfactory. First, the trade-in with my car had the milage inaccurate which lead to a 25% decrease in it's trade-in value. Second, an item that should have been installed was left in the trunk. Third there was an issue with our check written for extended warranty, the issue was never directly communicated to us by the financial staff at AutoNation Subaru. It took three separate return trips to the dealership to address and correct these issues. Sara, the gm was helpful in having these issues corrected to our satisfaction.It should not take three trips back to address issues that should not have occurred in the first place. In the end the buying experience at AutoNation Subaru left me with a sense of a very dysfunctional staff. More

As usual Steve is always the man who takes care of his customers with efficiency in addition to being a hard worker. He keeps me up to date of what's going on with status of my new car. He always strive customers with efficiency in addition to being a hard worker. He keeps me up to date of what's going on with status of my new car. He always strives for excellence and keeps his customers happy. Steve is a great asset to this dealership. More

Steven Russo has taken excellent care of my Subaru and helps keep it running smoothly. This is our second Ascent and we are very pleased. helps keep it running smoothly. This is our second Ascent and we are very pleased. More

David Gonzales, Sales, has been very helpful and easy to work with. As well as the associated sales staff. Very nice Subaru Forester! Thank you. work with. As well as the associated sales staff. Very nice Subaru Forester! Thank you. More

Service personnel friendly, attentive, helpful. Work completed within estimated time. Waiting area clean, well-lighted, tables and chairs adequately spaced. Found and fixed rattle that eluded other serv completed within estimated time. Waiting area clean, well-lighted, tables and chairs adequately spaced. Found and fixed rattle that eluded other service attempts More

My service advisor Gary, is awesome. He's the best service advisor that I have ever worked with. He is very professional, and makes sure that all his clients get the best customer service ever. service advisor that I have ever worked with. He is very professional, and makes sure that all his clients get the best customer service ever. More

Gary in Service is very knowledgable and helpful . Dealer beat costco tire price by 200.00 beat costco tire price by 200.00 More

My husband and I have two young children so spending a ton of time at the dealership isn't really an option. We worked with Lucas on a new Impreza that was in transit and explained that we would really l ton of time at the dealership isn't really an option. We worked with Lucas on a new Impreza that was in transit and explained that we would really like to limit the amount of time we would spend at the dealership. Lucas and his team were amazing and exceeding all of our expectations. Not only did they offer a fair amount for my trade, the entire process was seamless and we were in and out within about 2 hours of our arrival. I can't thank them enough for actually holding up their end of the bargain and doing what they said they would do. 👏 More

I live on the west side of the valley but only come here to this dealership because of the great service, professionalism, and courtesy. Thank you Steve Russo, cant remember the other guys name, and Gary wh to this dealership because of the great service, professionalism, and courtesy. Thank you Steve Russo, cant remember the other guys name, and Gary who has helped me many times. There is no other like it! Thanks! Will see you next time! More

Jamie did a great job, easy to deal with. Helped us order the Outback since not much inventory on the lot. Would recommend to friends order the Outback since not much inventory on the lot. Would recommend to friends More