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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,289 Reviews

1,289 Reviews of AutoNation Toyota Las Vegas - Service Center

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August 23, 2022

Representative who helped me was very helpful. He checked my car thoroughly and gave me the price for each item before it’s fixed. The car was done quickly and my car’s problem was resolved smooth More

by thientamhl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Phillis
Aug 27, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 23, 2022

Service Department is reliable and trustworthy. Jose Jimenez, my service advisor is very knowledgeable, courteous, helpful and a true professional. Needed services were performed promptly to my sat More

by Sandman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez, Service advisor
Aug 27, 2022 -

AutoNation Toyota Las Vegas responded

Hi Sandman, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 22, 2022

I prefer David Wilson Toyota over the dealer I had my car service at which was automation on Sahara and Torrey Pined. The customer service was very “dry” as if they were being forced to help us. we had a 10: More

by Calena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Aug 26, 2022 -

AutoNation Toyota Las Vegas responded

Calena, we are deeply disappointed by your experience at AutoNation Toyota Las Vegas. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5801 to discuss what we can do to help.

August 22, 2022

Service personnel were as expected: courteous, prompt and very professional. Got in and out in less than 2 1/2 hours without any hitch. More

by Mmagalona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bigness and Ivan Mandapat
Aug 27, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 21, 2022

Adviser is friendly but felt he is in a hurry mode. Didn’t elaborate the dealer multi-points checkup deal as. part of the Oil Change maintenance. Wish he explains more in detail the process. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IService adviser is Greg(?)
Aug 26, 2022 -

AutoNation Toyota Las Vegas responded

Hello Ben, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2022

Everyone was very nice and eager to help. The customer waiting area was clean and accommodating. More

by kessme2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Aug 24, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 19, 2022

Jonathan was awesome. I went to a different Toyota and they wanted to get me to get a new tire. THIS IS WHAT TOYOTA CARE SHOULD ENTAIL. I come in, get serviced, don’t pay More

by Cwwalter15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 23, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

August 19, 2022

It was hectic when I walked in but associate Mr Jose handled it all in a efficient and timely manner More

by lee.j.ga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 24, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2022

Eric was great. Let me know why the car shakes when put feet on breaks . The front breaks were gone and was very professional More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 23, 2022 -

AutoNation Toyota Las Vegas responded

Hi Diana, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Las Vegas. We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2022

Auto Nation has the best customer service in Las Vegas and i wouldn’t go anywhere else! More

by josiegsoloj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark. Guilfoile
Aug 23, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you so much for your positive comments about AutoNation Toyota Las Vegas! We are always more than happy to assist you if anything else comes up. Take care!

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