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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,289 Reviews

1,289 Reviews of AutoNation Toyota Las Vegas - Service Center

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August 18, 2022

I have worked with Auto Nation Toyota for over 5 years and enjoy their excellent customer service and friendly representatives. Kevin Grady is friendly and knowledgeable. He always does a great job of t More

by Jericksinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Grady
Aug 23, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Las Vegas. We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2022

I would’ve given you guys a rate 5, if you guys fix my headlight but you didn’t. Now my headlight is not working. More

by bella7863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 23, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 605-5801. We hope to hear from you.

August 18, 2022

I am a loyal, long-time customer, more than 15 years. Tim Philips is a great asset to AutoNation. I only wish car washes would be reinstated. More

by barbara.cline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Philips
Aug 23, 2022 -

AutoNation Toyota Las Vegas responded

Hello Barbara, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2022

Perfecta atención al cliente Recomiendo este lugar Son amables y puntuales al servicio Del carro More

by Emma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zulma
Aug 23, 2022 -

AutoNation Toyota Las Vegas responded

Hola Emma, ​​¡significa mucho para nosotros que hayas elegido nuestro concesionario! Agradecemos su recomendación de AutoNation Toyota Las Vegas y esperamos poder servirle nuevamente en el futuro.

August 17, 2022

Good service, on time completion, but I was disappointed my car wasn't washed afterwards. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Phillis
Aug 23, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 16, 2022

Good service, fast and efficient, feels good amosfer at the dealer and really clean, I been doing the service for my car for 8 years in this place,Thank you for your service. More

by Cesmrt77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lobos, Jose Jimenez.
Aug 19, 2022 -

AutoNation Toyota Las Vegas responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 16, 2022

AutoNation Toyota offered free diagnosis and within a short time let me know the issue and estimated cost and time to fix my issue. More

by Andy Gee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 19, 2022 -

AutoNation Toyota Las Vegas responded

Hello Andy, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

August 16, 2022

Excellent services, friendly customer service. No time wasting better than other dealer in Las Vegas. More

by bmolee139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 19, 2022 -

bmolee139 responded

Of course, I am a loyalty fan of Toyota.

August 16, 2022

Tim Phillis is outstanding, took care of my issue and had me on my way. He is consistent and is trusted to recommend the right service for all customers. He is one of the best. More

by ecmendiola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Phillis and Eric Schwartz
Aug 19, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 16, 2022

Service advisor cocky arrogant rude as well as untruthful Did not completely inform me of the facts More

by Rcb.300.booth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Teddy margooian
Aug 20, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Las Vegas. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 605-5801 -- we hope to hear from you soon.

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