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AutoNation Toyota Las Vegas - Service Center

Las Vegas, NV

4.5
1,289 Reviews

1,289 Reviews of AutoNation Toyota Las Vegas - Service Center

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August 10, 2022

Excellent customer service, I'm in and out in a very short time frame. I always work with Mark Guilfoyle (service dept) never a problem. His service team is topnotch I have never brought the vehicle bac More

by kombatkarl62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike/writer and Eric/Mechanic
Aug 13, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 09, 2022

The service was nice but if you can , don't make the custom wait before you talked to them. More

by #1 customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget
Aug 12, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5801 to discuss what we can do to help.

August 09, 2022

Clean pleasant waiting area with water and coffee and tea available for customers. A bit too long waiting time even with appointment More

by Beataryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 12, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2022

Very customer friendly and service oriented. From the check in process to the retrieval of my car, the staff made sure that everything was taken cared of. More

by Bonga
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Schuerman, Roberto?
Aug 12, 2022 -

AutoNation Toyota Las Vegas responded

Hi Bonga, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2022

Excellent customer service! ! They are genuinely concerned about keeping you happy. Constantly giving u updates about ur vehicle. More

by jtdice7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan in service.
Aug 12, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 08, 2022

I had an oil change and minor maintenance done and was told at 7:15 the car would take about 2 hours till it was finished. Around 12:00 I asked what is taking so long and found out car was done at 9:15 an More

by mfd8105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Margoosin
Aug 12, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 08, 2022

My third Hybrid, all serviced by Autonation only because my Service Manager Tim Phillis has been fantastic from the start. I can always count on him to find me an appointment, explain fully what my car nee More

by Gpnlv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Phillis
Aug 12, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2022

Last time i did oil change and i have a free car wash. But this time i paid 285 for the service that they need to do for my car and they said they dont do free car wash anymore. More

by PhilMayb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont know who did the service but when i did my appointment i look for david ,
Aug 12, 2022 -

AutoNation Toyota Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5801 to discuss what we can do to help.

August 07, 2022

Service Rep Tim always helpful when I bring my car in for service. Service was quick! Tried other service Rep because Tim wasn't available and they were not friendly (so straight forward). More

by joycechai
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Philips
Aug 07, 2022 -

joycechai responded

Been taking my car for service there since I moved to Las Vegas. No problems to write about yet!

August 06, 2022

I receive good service. My service rep is very professional. But my tire light on my 2019 Yaris is not fixed after 2 visits. I am tired of bringing the car back to the de More

by ritamay1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schuerman is very professional.
Aug 09, 2022 -

AutoNation Toyota Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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