AutoNation Toyota Libertyville

Your customer service is not like it use to be. Once you became AutoNation, you became more corporate than personal. Bought a car from you 2 years ago and after a month had to ask 3?times for ou Once you became AutoNation, you became more corporate than personal. Bought a car from you 2 years ago and after a month had to ask 3?times for our paperwork. Really bad. More

Always bring my Corolla here. If they are ripping me off, never feels like it. Detailed estimate first, no surprises later. If they are ripping me off, never feels like it. Detailed estimate first, no surprises later. More

I had an INCREDIBLE experience at Toyota libertyville. HUGE THANKS to Christian Gutierrez for making the process so easy and seamless ! I would highly recommend this store to anyone in need of a car new O HUGE THANKS to Christian Gutierrez for making the process so easy and seamless ! I would highly recommend this store to anyone in need of a car new OR used More

I worked with salesman Christian Gutierrez on a potential purchase of a Highlander Hybrid. Very hands off, yet ready to jump in with any question or concern I had about the highlander, or any other Toyota pr purchase of a Highlander Hybrid. Very hands off, yet ready to jump in with any question or concern I had about the highlander, or any other Toyota product that Autonation has to offer. Chris is a family guy, and he was open to professionally talk about off topic conversation initiated by me as the guest, showing his versatility as a salesman as well as being a genuine guy. Great hire and asset to the team. More

Jesse provided excellent explanations and follow up on the lug nut issue. He provided me with his contact information and an expectation for timing of the parts arrival. the lug nut issue. He provided me with his contact information and an expectation for timing of the parts arrival. More

Scheduled my car for just an OIL CHANGE, nothing else. I was at this dealer for over TWO HOURS. When I inquired why it was taking so long the service writer had no explanation. She could not find my paper I was at this dealer for over TWO HOURS. When I inquired why it was taking so long the service writer had no explanation. She could not find my paper work, the tech, or my car. Not the first time I have had to wait a long time for service at this dealer, but at least those times they did more than just an oil change. More

Very helpful and understanding of our specific needs in regards to budget and purchasing our car regards to budget and purchasing our car More

The dealership has been very professional in servicing my three Toyota Highlanders for the past 13 years. three Toyota Highlanders for the past 13 years. More

Did everything they needed to get job done. Found what was wrong and fixed problem. Service by Mauricio was excellent. Only problem was rental company promised me car to get home. Enterprise Found what was wrong and fixed problem. Service by Mauricio was excellent. Only problem was rental company promised me car to get home. Enterprise big disappointment. They gave car to someone else. Finally an Uber was called so I could get home after waiting for 2 hours. But, service at desk at Toyota dealership ordered an ubber so I could get home an hour away. More

Treated me like a king ! Not so much elsewhere! These people know how to treat a customer! Not so much elsewhere! These people know how to treat a customer! More