AutoStar Chrysler Dodge Jeep Ram of Hendersonville

Purchase used vehicle Went to purchase used vehicle I found on autostarusa. They brought it down from Asheville for me to look at. It wasn't exactly what I wanted, but the Went to purchase used vehicle I found on autostarusa. They brought it down from Asheville for me to look at. It wasn't exactly what I wanted, but they found another vehicle that they had just obtained. We negotiated a deal and they did everything they promised in preparing it for me. I will use them for maintenance and repair of all my vehicles. I dealt with Ky and Saul, both were great. Both of them answered all of my questions and were very professional. Great Job Gentlemen!! More

Service Department Always courteous and professional. Honest about wait periods and time required to perform the desired service. Mia Gorovaya in particular always greet Always courteous and professional. Honest about wait periods and time required to perform the desired service. Mia Gorovaya in particular always greets you with an infectious smile and remembers your name without having you tell her. A real asset to her employer! More

Best car experience ever No pressure, friendly staff and worked with us to get the best deal. Highly reccommend Tyler, Adam, Saul, and the rest of the crew. Great experience! No pressure, friendly staff and worked with us to get the best deal. Highly reccommend Tyler, Adam, Saul, and the rest of the crew. Great experience! Thanks guys for making our dream come true!! More

Go ANYWHERE but here!!!! The head of service is a miserable old grumpy idiot. He's nothing but a service writer but tries to act like a mechanic! He is the equivilant of a wal The head of service is a miserable old grumpy idiot. He's nothing but a service writer but tries to act like a mechanic! He is the equivilant of a walmart greeter only miserable. If your planning a vist here to buy a car or for service you need to park and go check out the service dept first. Doesn't matter what time or day as he is a miserable slob every day. Usually a service dept will make up for the bad car buying experience by helping with problems, not here, it only gets worse. Go see for yourself. And don't pay any attention to the 4 or 5 star ratings as they are done by the employees of Hendersonville CDJ. More

Awful Took my car there a few weeks ago - now I've been back 3 times in 2 weeks, every time I picked it up something else goes wrong within a matter of days Took my car there a few weeks ago - now I've been back 3 times in 2 weeks, every time I picked it up something else goes wrong within a matter of days. Told them this is unacceptable and they made no attempt to help. More

Good customer service Recommend going to buy your vehicle from Tony, he stands behind what he says and cares about customer service and he will ensure your next purchase wi Recommend going to buy your vehicle from Tony, he stands behind what he says and cares about customer service and he will ensure your next purchase will make you happy. More

Terrible! False Advertisment I normally ONLY buy/trade cars with Jim Barkley Toyota because they are just AWESOME to deal with. This time I thought I would step outside my comfort I normally ONLY buy/trade cars with Jim Barkley Toyota because they are just AWESOME to deal with. This time I thought I would step outside my comfort zone (even though I've always heard they were awful to deal with, not friendly and would try and rip you off) only because they had a Jeep Wrangler Unlimited sitting on there lot that I fell in love with, it was Black, nice wheels and tires with a small factory lift. I had drove by and watched it online for about a week and a half. When driving by there was a bright yellow tag hanging from the rearview mirror for $42,000 and some change but online that particular Jeep with photos and all was listed for $35,375 so I finally decided to stop in look and test drive it. After driving I really liked it so I called my bank the following day gave her all the info on the Jeep she said let me know when you want check. So I went down to talk numbers, I told them what I wanted for my SVU and what I would give them for thiers, He said before we get started you know that that vehicle isn't $35,375 right? ME: I said well that Jeep pictures and all have been listed online for a week and a half for $35,375 so basically FALSE ADVERTISMENT. Dealership Response: Well yeah we just haven't had time to go online and put everything in. ME: So, basically you've just wasted 2 days of my time...... Ugh The day after I go back online and that same Jeep had went up from $35,375 to $44,000 and something REALLY???? Hendersonville Dodge sucks and I will NEVER go back or ever refer anyone to them. The AWESOME thing is I went to Skyland Automotive bought the same Jeep with a lot more options for a lot LESS MONEY and the staff and sales associates were SO NICE and AWESOME to work with!!!!!! I say all this only to "WARN" you about Hendersonville Dodge. They lie, False Advertise and will try and rip you off. If you want Nice people, easy to deal with and work to get you what you want at the BEST price SKYLAND AUTOMOTIVE ROCK so go there!!!!!!!!!!!!!!!! More

Worst experience EVER!!! I talked to someone online she was SO NICE. I went in I was treated like a stupid female who didn't know what she wanted. All I wanted was to test dri I talked to someone online she was SO NICE. I went in I was treated like a stupid female who didn't know what she wanted. All I wanted was to test drive a jeep they took my car a 2015 FR-S acted like they were doing me a favor! I walked out took my FR-S home and will keep it BUT I will buy a Wrangler but not from them. If you have to ask me if I have good credit and I'm driving an FR-S you don't want my business. Thank God my husband didn't go. More

I had an awesome, hassle free experience. I worked with salesman Charlie Peek and he helped me find what I was looking for within my budget and without a hassle! Went in and had my ride the sa I worked with salesman Charlie Peek and he helped me find what I was looking for within my budget and without a hassle! Went in and had my ride the same day basically! More

Unprofessional Crooks They will promise you the world on the first visit, dodge questions, and then try to xxxx you out of money any way they can. I understand the salesman They will promise you the world on the first visit, dodge questions, and then try to xxxx you out of money any way they can. I understand the salesman has to make money, but the whole place is a rip off. Do not get a car from them!! More