Back

AutoStar Chrysler Dodge Jeep Ram of Hendersonville

Hendersonville, NC

4.7
1,540 Reviews
AutoStar Chrysler Dodge Jeep Ram of Hendersonville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.hendersonvilleram.com and join our online communities. There we offer news, promotions, events, specials and prizes which are only available online. Come see why AutoStar Chrysler Dodge Jeep Ram of Hendersonville is Worth The Drive! AutoStar Chrysler Dodge Jeep Ram of Hendersonville 401 Duncan Hill Rd Hendersonville, NC 28792
Contact Dealership

401 Duncan Hill Rd

Hendersonville, NC

28792

Directions

By Type

Showing 1,540 reviews

November 13, 2021

Everyone was so friendly and helpful. They were able to answer every question I had. More

by Alexiskate31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Griesi
Nov 16, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar of Hendersonville. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

November 11, 2021

Tyler gave us plenty of help finding the right van for us. We appreciated his patience and professionalism. More

by Spiffarino_nc
Recommend Dealer
Yes
Employees Worked With
Tyler Lance
Nov 16, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar of Hendersonville. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

November 10, 2021

From start to finish, my experience with AutoStar Hendersonville was exceptional. The customer service was above and beyond expectation. Austin maintained constant and respectful communication via te More

by bjsim0401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Hendrick, Jorge Del Valle Espinosa, Ronnie Flowers
Nov 16, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar of Hendersonville. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

November 09, 2021

I wasn’t looking forward to having to get a new car. I needed something 4WD. But from the minute I was greeted by Dominick Griesi my mind was put to ease. He was extremely professional and took the time w More

by deannaqueen27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Griesi, Ronnie Flowers
Nov 09, 2021 -

deannaqueen27 responded

Thank you

Nov 09, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for taking the time to write a review. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family and congratulations on your new Jeep Cherokee, come back to see us!

November 08, 2021

Patient and very nice. Customer service was great from start to finish will recommend everyone to see Jorge. More

by edithmonroy4875
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Del Valle Espinosa
Nov 09, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for taking the time to write a review. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar family, come back to see us!

November 05, 2021

They made my car buying experience so easy, especially Tyler! I would refer anyone here. Such an easy-going dealership and process. More

by faithnicolemccall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Lance, Ronnie Flowers
Nov 05, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for taking the time to write a review. We appreciate your business and are pleased to hear that you enjoyed your experience. Congratulations on your new Jeep Cherokee and welcome to the AutoStar family!

November 05, 2021

Saul was extremely helpful and advocated for me to get the best deal possible! I’m very happy with the service but also with the vehicle that I am purchasing! More

by eleedy13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar of Hendersonville. We appreciate your business and are pleased to hear that you enjoyed your experience. Congratulations on your new Chevy Silverado 1500 and welcome to the AutoStar family!

October 26, 2021

Rodney, as is the case with most car salesmen is a liar. After agreeing on a truck , I explained I was waiting on money from the sale of my current truck. While shaking my hand, he told me as long as I was More

by Ram
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Melton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Sessoms
Oct 25, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

We sincerely apologize that you did not have a great experience with us. Thank you for your feedback. We do our best to provide excellent customer service, and we apologize if things did not work out. As you mentioned that “due to a few issues, the period was nearing two weeks” to secure your money. Autostar does not hold $45,000 vehicles for two weeks while you sell your trade, secure a large down payment, and obtain your own financing. Rodney has worked for Autostar since 2018 helping create a great buying experience over 4000 times!! Autostar is very happy that you were able to purchase the Ram you wanted after finally obtaining your loan.

Oct 26, 2021 -

Ram responded

First of all, I didn't buy a RAM, I could not find one that met my requirements. Second, No excuse, Rodney shouldn't have made a deal and shook my hand if he couldn't keep his end of the deal. I offered to put down a $500 deposit in which again, he told me thats all he'd require taking into consideration the relationship Hendersonville CDJR has with my employer. I kept in contact in person, on the phone and text during that whole period. Yes it took longer than anticipated but I kept my end of the deal.

October 24, 2021

Very friendly and always a pleasure to do business with. Service department always goes above and beyond to meet my needs. More

by dawsonp30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Simpkins, Thomas Drye
Oct 25, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar of Hendersonville. We appreciate your business and are pleased to hear that you enjoyed your experience. Come back to see us!

October 22, 2021

My Auto Star visit was an experience that welcomes you and makes you comfortable about your decision to purchase and they work with you.Will purchase from them again. Allen ,Ronnie and Rodney. Thank yo More

by Gwright139
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Lance, Ronnie Flowers
Oct 22, 2021 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Thank you for choosing AutoStar of Hendersonville. We appreciate your business and are pleased to hear that you enjoyed your experience. Welcome to the AutoStar and congratulations on your new Silverado. Come back to see us!

...
80
...