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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center
Hendersonville, NC
358 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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358 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center
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July 22, 2025
Excellent service as always. Mr. Hudson is very good to work with, along with everyone else. Couldn’t be more pleased. Mr. Hudson is very good to work with, along with everyone else. Couldn’t be more pleased. More
by MISSY807
Verified Customer
July 21, 2025
I appreciate the expertise and customer service, timeliness and work ethic demonstrated at the service department. THANK YOU! timeliness and work ethic demonstrated at the service department. THANK YOU! More
by DANNY.JOHNSON
Employees Worked With
Other Employees :
Apologies I fail to recall her name the lady at the customer service, payment desk ... she too is lovely and very kind.
July 17, 2025
Had to have a repair. Very pleasant and helpful in service department. Kept me informed regarding status. Very pleasant and helpful in service department. Kept me informed regarding status. More
by wsizemore28726
Employees Worked With
Other Employees :
Sorry do not remember name of lady that handled receipt of payment was very pleasant and helpful
July 16, 2025
Sean, the service guy was great! He kept me informed about my car's service, and it was ready when promised. He kept me informed about my car's service, and it was ready when promised. More
by tzinone
Employees Worked With
July 11, 2025
Jake helped me choose the best tire option for my 2022 Gladiator. He was professional and knowledgeable about the size and brand that would suit my needs based on my driving habits. He consulted with serv Gladiator. He was professional and knowledgeable about the size and brand that would suit my needs based on my driving habits. He consulted with service and had the ordered right away. More
by Christine Alpert
July 11, 2025
Our salesperson was very knowledgeable and helpful. Jake helped us select the best option for our family. This was easily the best sales experience we have ever had. Jake helped us select the best option for our family. This was easily the best sales experience we have ever had. More
by smokeyfox1202
July 07, 2025
very nice service - top sales and service help- Marybeth is always great to work with is always great to work with More
by paula.griswold
Employees Worked With
June 27, 2025
Danny got the repair part in promptly and had it installed as scheduled. Waited only a few minutes. installed as scheduled. Waited only a few minutes. More
by jackvaradi
June 27, 2025
My entire family has used Auto Star for their service needs so I didn't give it a second thought...boy!...I should've! Dropped my Dodge Ram 1500 off on April 3rd and it wasn't ready until June 17th, when needs so I didn't give it a second thought...boy!...I should've! Dropped my Dodge Ram 1500 off on April 3rd and it wasn't ready until June 17th, when I get to the dealership I had to find out for myself that my truck had been hit by what I was later told a 18 wheeler damaging my bumper,I didn't make it 10 miles down the road before the same warning lights and check engine light came back on. When I spoke with AutoStar I was told to bring it back in and they would take another look at it and fix the damage to the bumper as well...so the following week I drove the nearly two hour trip again and dropped the vehicle off, thankfully it took only days and not months to get a response back from AutoStar about the status of my vehicle and I was told this time that it was a sensor that needed to be replaced, that same week the repairs were completed and again I make the nearly two hour drive to retrieve my vehicle and when I get there instead of finding out that my vehicle had been hit by a 18 wheeler I find that a somewhat expensive code reader that I had in my vehicle had been stolen. When confronted the manager said that I had to purchase another code reader at my expense and I could bring the receipt in and I would then be reimbursed..since I did not have the original receipt, this time I didn't even make it 5 miles away from the dealership before again the same warning lights as well as the check engine light came back on 😡🤬🤬🤬🤬🤬🤬...needless to say I will not be returning to AutoStar and nether will my family members, so just beware of this dealership and it's service department!!!🤬 More
by crowshaun1
June 19, 2025
I am very happy with all my experiences there. The service department is exceptional with MaryBeth! The service department is exceptional with MaryBeth! More
by paula.griswold
Employees Worked With
