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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
347 Reviews

347 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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April 22, 2023

The work was good, but it was slow made an appointment for 9 o’clock and wasn’t finished until 1030 More

by miket5
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Miket5, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 21, 2023

Friendly people. Just wished they had a burger joint inside the waiting room. Thank you More

by robert.boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin "SWAG" Sweigard
5.0
This rating includes all reviews, with more weight given to recent reviews.
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Austin, Shane Sawyer, Wade Wilson, Jaylynn James
May 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Robert, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 21, 2023

completely stripped all 20 of my lug nuts from over tightening. had to replace them. fused 4 nuts onto studs, had to replace them. pass side front wheel was not seated correctly, missing a center cap o More

by colinfiles123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Austin, Sarah Owenby
May 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Colin, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

May 01, 2023 -

colinfiles123 responded

UPDATE: AutoStar reimbursed me for everything that was messed up during service. very good of them. I forgot to get center cap reimbursement but that's on me. thanks AutoStar.

April 21, 2023

Erik is awesome. Have gone there multiple times and he's always on point does a great job explaining any issues or makes sure it's right!! I appreciate and will deal More

by Djharrington25
Recommend Dealer
Yes
Employees Worked With
Erik
May 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

DJ, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 21, 2023

I've trading allot of cars, this has one of the most pleasant experiences Service and sales More

by DGIBSON903@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Greg sessom
May 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

DGIBSON, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 20, 2023

AutoStar was a great place to buy our car from. Greg was super helpful in getting us a good trade for our car and sold us a wonderful Renegade. More

by Mydarkhalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Sessoms
May 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Mydarkhalf, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 17, 2023

I am very pleased with the service I have received consistently. Recently I had a challenging issue with one of my tires that had been punctured by a nail. The style of tire had been discontinued but More

by Terry Enslen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Terry, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 17, 2023

Great mechanics awful customer service. The costumer service representative “Eric” wasn’t helpful or caring about his job. He doesn’t want to take responsibility for any of his actions. More

by Hambonems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Hambonems, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

April 17, 2023

Helpful and attentive! All of the staff was incredibly patient and made the experience a great one. More

by bethwstang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Owenby
May 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Bethwstang, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

April 15, 2023

Everyone was pleasant, the work was completed quickly and reasonably priced. They did not try to up-sale me. Overall a very positive experience. More

by RAMNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Owenby
Apr 17, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

RAMNC, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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