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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
345 Reviews
Call Service Center (828) 692-8777

345 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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January 15, 2024

Great service manager, Jim always takes excellent care of me and my vehicle. Very polite and professional staff. More

by blmopar
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar, Jacinto Aguilar
Report | Print
Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

blmopar, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 15, 2024

It was good. I got my inspection. I asked for my tires to have air put in it, it was forgotten. They also forgot to update my sticker for my oil change. More

by ADORAKILPATRICK
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar, Jacinto Aguilar
Report | Print
Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

ADORAKILPATRICK, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 15, 2024

The cashier lady is my favorite and always makes my day when we bring our car for service. More

by Mabsher
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar, Jacinto Aguilar
Report | Print
Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Mabsher, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 15, 2024

Jacinto was courteous and professional. Team AutoStar quickly diagnosed the problem and did a regional search for a low inventory part for a rapid repair. More

by Diorio.capt
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar, Jacinto Aguilar
Report | Print
Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Diorio.capt, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 15, 2024

Great job, honest, fast and clean work. Wouldn't take my car to anyone else reasonably priced More

by Devinthesoldier49
Recommend Dealer
Yes
Employees Worked With
Jacinto Aguilar, Jacinto Aguilar
Report | Print
Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Devinthesoldier49, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 05, 2024

Colbey in the Service Department was and continues to be extremely professional, helpful, and customer service oriented. More

by pklima1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colbey
Report | Print
Jan 11, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

pklima1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 01, 2024

No shuttle service offered when you know your brand new vehicle will be there for at least 3 hours. More

by w.sobolewski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
Report | Print
Jan 02, 2024 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

w.sobolewski1, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 16, 2023

Great service as always. Only dealership I bring my Truck to. Will most definitely be back. More

by bcombs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aguilar
Report | Print
Dec 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

bcombs1, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 15, 2023

Pleasant people, nice and clean place, they work with you the whole time. They respond any questions you may have. I'm impressed. Thank you. More

by mmendieta7875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

mmendieta7875, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 12, 2023

helped me out when no one else would did all they could helping me with warranty More

by couchhound9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
colby and danny
Report | Print
Dec 12, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

couchhound9, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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