AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

I've been a regular at your dealership for fifteen years now--even before it became AutoStar, and the service and outstanding treatment I receive by both my service advisor, Brian, and my preferred usual te now--even before it became AutoStar, and the service and outstanding treatment I receive by both my service advisor, Brian, and my preferred usual technician, Donnie, as well as my "parts" manager, Kelvin, are all the very best! I always feel, whatever my problem may be, is of utmost importance to them as it is to me! I thank them all for their genuine concern and helpful attitude resulting in my quick, timely service and/or repairs! I'm not sure of Donnie's or Kelvin's last names as we're on a first name basis---But I gave five stars below, of course to Brian Sullivan as well as Donnie Williams and Kelvin Coval assuming it's the people I mentioned above! More

Getting in the truck was easy, staying in the truck seemed harder. I had to go back twice, over the course of a week, to sign paperwork they had forgotten, or to provide proof of something, after I alr seemed harder. I had to go back twice, over the course of a week, to sign paperwork they had forgotten, or to provide proof of something, after I already had the truck! Terrible experience, for the second time (the first time they sold a car out from under me that I had verbally agreed to buy and was going to finalize after I got off of work…but one didn’t tell another that the car was sold). I vowed I wouldn’t go back. I should’ve stuck to my word. DO NOT BUY FROM AUTOSTAR! More

We were visiting from out of town and had an issue with our vehicle. Traci Massey went above and beyond to help us out. From the moment we arrived until the work was complete, we were kept up to date abo our vehicle. Traci Massey went above and beyond to help us out. From the moment we arrived until the work was complete, we were kept up to date about the issue, what needed done and the progress of the repairs. This is the best experience with Jeep service we have had in the 3 yrs owning our car. More

They was amazing, wasn’t trying to push a vehicle on me. Great team their Great team their More

Clean very kind knowledgeable and worked with me 100% worth my time to visit treated with excellence worth my time to visit treated with excellence More

Couldn't fix our 2022 Jeep and had to purchase a new vehicle not happy vehicle not happy More

Nathan and Ryan did an amazing job getting me into a newer vehicle and listened to what I was looking for. newer vehicle and listened to what I was looking for. More

Friendly staff, short wait time, vehicle service was excellent, comfortable waiting area, clean bathroom and an overall pleasant experience excellent, comfortable waiting area, clean bathroom and an overall pleasant experience More

Convenient and reliable. Pricing is a bit excessive. $75.00 for an oil filter and $30.00 labor charge is ridiculous. Pricing is a bit excessive. $75.00 for an oil filter and $30.00 labor charge is ridiculous. More

Serviced 2017 Ram #1500 53k new brakes n oil change this week - everyone I came into contact with from service to parts to cashing out were outstanding - thx week - everyone I came into contact with from service to parts to cashing out were outstanding - thx More