Autobahn BMW

Same excellent service I have always received. Mark Britton knows the products and the technology. It's good to find a service writer that knows what they are talking about, keeps you in the loop o Mark Britton knows the products and the technology. It's good to find a service writer that knows what they are talking about, keeps you in the loop on what is happening with your car and can explain what work is needed. Probably your best employee. More

Routine service We always receive top-notch service from Autobahn. Chris Stoker has been our service advisor through many vehicles, and he takes good care of us and o We always receive top-notch service from Autobahn. Chris Stoker has been our service advisor through many vehicles, and he takes good care of us and our car. More

fast service enjoy the loaners when i have to leave my car for service all the time.Pricy on there price but there work is excellent on everything they do enjoy the loaners when i have to leave my car for service all the time.Pricy on there price but there work is excellent on everything they do More

great people. great attitudes. Having great people who have great attitudes and are well trained makes for a seamless process of dealing with your dealership, regardless of the depa Having great people who have great attitudes and are well trained makes for a seamless process of dealing with your dealership, regardless of the department. Even though I have not dealt with your service department yet, I know that the same experience awaits my wife and me in the days ahead. Thanks. More

Great!!! Staff were very helpful and attentive. Mark Britton always very professional, informative, and dedicated. Mel very pleasant and polite. I love to ge Staff were very helpful and attentive. Mark Britton always very professional, informative, and dedicated. Mel very pleasant and polite. I love to get my car services at Autobahn because the employees are very friendly and closer to my job place. More

Outstanding Service and support again My regular service advisor was on vacation so I ask for Karla and she took exceptional care of my car concerns. Great feedback, follow up and support My regular service advisor was on vacation so I ask for Karla and she took exceptional care of my car concerns. Great feedback, follow up and support. Karla is phenomenal and is a great asset to the organization. That's why Autobahn BMW is always at the top of customer satisfaction ratings. Excellent people. Keep up the great work. More

Not Sure They Care My husband and I bought a car at Autobahn BMW last weekend. My husband worked with Jason Blay over the phone to make the deal as we live in tyler tx My husband and I bought a car at Autobahn BMW last weekend. My husband worked with Jason Blay over the phone to make the deal as we live in tyler tx. We went over last saturday to pick up the car. Jason handed us the keys and said take it for a test drive. He did not bother to show us how anything worked in the car, or where everything is. We got back and of course we had alot of questions. We were made to feel like we were an annoyance and really basically like we were just not important as a customer. We bought the car now 4 days ago and no one has called us to follow up to thank us for doing business with them, or anything. This is pretty crappy considering it is a BMW and higher class car dealership. Their service department treats customers with respect. The Sales force has ALOT to learn about customer service. They could have at least thanked us for doing business with them. They did not. More

Routine service and detail Key elements of my visit to Autobahn were: Accommodated my schedule Loaner similar to my vehicle Friendly and quick turnaround Great showroom t Key elements of my visit to Autobahn were: Accommodated my schedule Loaner similar to my vehicle Friendly and quick turnaround Great showroom to look around More

Great service Worked was performed professionally and quickly. My BMW 325i was repaired superbly and returned clean and neat. Future maintenance items where explain Worked was performed professionally and quickly. My BMW 325i was repaired superbly and returned clean and neat. Future maintenance items where explained and noted. Great dealshipship to do business with. More

Pleasant experience Couldn’t ask for more, professional customer service in a timely manner. Mark Britton always takes wonderful care of us & our vehicle. Our experience Couldn’t ask for more, professional customer service in a timely manner. Mark Britton always takes wonderful care of us & our vehicle. Our experience is always positive. More