Autobahn Motors
Belmont, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Around Dec 2020, I emailed David to see if the dealership has an allocation for a custom build 2021 GLA. David was initially quick to respond. But when I emailed him the custom build, I didn't hear back from has an allocation for a custom build 2021 GLA. David was initially quick to respond. But when I emailed him the custom build, I didn't hear back from him for three months. I just called yesterday, and today I called to leave a voice message. Still no response. Perhaps he thinks that custom build was not a dollar amount "worthy" of his time..even though I'd say my desired car does include additional options, so it's not just a base model. At least if he was not interested, he could have had respectfully referred me to a different co-worker. More
Excellent service. Service Advisor Skip Vaughn great customer service. He kept me updated on status of my vehicle. Professional, courteous. Overall a great experience. Thank you customer service. He kept me updated on status of my vehicle. Professional, courteous. Overall a great experience. Thank you More
Excellent team at Autobahn, found exactly what I wanted. Entire process from start to finish was streamlined & simple. John Vierra in sales is the best. Entire process from start to finish was streamlined & simple. John Vierra in sales is the best. More
Very friendly, fast, efficient service. I was informed what service would be done and the car was returned as promised cleaned and in a reasonable time. what service would be done and the car was returned as promised cleaned and in a reasonable time. More
Excellent regular maintenance visit. Greeted on time. Work done before promised time. Vehicle was returned cleaned and sanitized. Very good text communications re status of work completion. Work done before promised time. Vehicle was returned cleaned and sanitized. Very good text communications re status of work completion. More
I took my C63 for the annual maintenance and was greeted by my service advisor Jovis Leung. He provided me with excellent care and great customer service and satisfaction! He took the time to explain everyt by my service advisor Jovis Leung. He provided me with excellent care and great customer service and satisfaction! He took the time to explain everything about the service that my car would be getting. Jovis is very patient, thorough and has a great attitude. Thank you Autobahn Motors and Jovis! Mike Nazari in sales was also a great help to me when I purchased my C63 in February 2020. This is my first Mercedes I purchased and he made sure everything, especially the transaction went smooth. More
One of the best and pleasant experience at Auto dealer service over 40 Years period is the that one Autobahn Motors Mercedes Benz in Belmont,Ca service over 40 Years period is the that one Autobahn Motors Mercedes Benz in Belmont,Ca More
Dealership is generally good. This service was ok-felt I was getting upsold tires at just 15K miles...& car wasn't ready 2 hours after I got a text that the servicing was complete-had to wait an extra 15min was getting upsold tires at just 15K miles...& car wasn't ready 2 hours after I got a text that the servicing was complete-had to wait an extra 15minutes.. I didn't get my usual service representative who is superb. Will request him in future. More
Took my Mercedes for the yearly service and as always received excellent service. They took the time to explain the different maintenance plans and made me confident that was the best one for me. Always received excellent service. They took the time to explain the different maintenance plans and made me confident that was the best one for me. Always professional and excellent service. More