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Autobahn USA Dedham

Dedham, MA

4.5
1,042 Reviews
At Autobahn USA Dedham, we're changing the way you buy cars. We are a McGovern Auto Group dealership that has "Bottom-Line Online" means no one gets a better price than you. We shop the market each day, comparing our prices to the competition - making sure our online prices are the market's best. Plus, we offer piece of mind with our CERTIFIED VEHICLES that include a 5 year / 100K mile warranty.
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909 Providence Hwy

Dedham, MA

02026

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Showing 1,042 reviews

September 28, 2023

The process of buying the vehicle is easy and smooth. The attention you are given is excellent. More

by harry505sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Quddumi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Lopes
Sep 29, 2023 -

Autobahn USA Dedham responded

Hi Harry! Thank you so much for your kind words and feedback regarding your vehicle purchasing experience with us. We are thrilled to hear that the process was easy and smooth for you and that you felt the attention you received was excellent at Autobahn USA Dedham! Safe travels!

September 21, 2023

Excellent customer Service experience, Leo and Matt was very helpful and made the buying process very smooth. Thank you More

by chris.koraqi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Shephard
Sep 25, 2023 -

Autobahn USA Dedham responded

Hey Chris, thank you for the positive review! We're glad to know that Leo and Matt made your car-buying process smooth at Autobahn USA Dedham. We'll see you next time! Enjoy your new ride!

August 31, 2023

Great Service, Matt was very attentive and made the buying process very smooth. Thank you More

by c.huber84
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mohammed Quddumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Shephard
Sep 01, 2023 -

Autobahn USA Dedham responded

Thank you for the 5-star rating! We're thrilled to hear that you had a great experience with Matt at Autobahn USA Dedham! We'll see you next time! Enjoy your new ride!

August 27, 2023

I had a great experience ,when I bought my BMW,the management are salesmen are very professional TY Rob More

by rjmod2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chan Sorm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Autobahn USA Dedham responded

We're glad to know you had a great experience purchasing your BMW at Autobahn USA Dedham! Thank you for your shout-out to Rob and our team! We'll see you next time. Have a great day!

August 21, 2023

Loved this dealership will consider on purchasing another car here again I already wrote a review on the website as well More

by Isaiah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chan Sorm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sorm
Aug 23, 2023 -

Autobahn USA Dedham responded

Isaiah, we're so glad to know you had a great experience at Autobahn USA Dedham! We appreciate your feedback and look forward to helping with any future car purchases. Thanks for the review!

August 18, 2023

2-3 days after taking my car home the check engine light came on for an o2 sensor! I contacted Autobahn and they tried to avoid taking responsibility for selling a car in that condition. After threatening t More

by kfig0201
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohammed Quddumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Autobahn USA Dedham responded

Hi kfig0201, thank you for leaving us a review. We are sorry to hear you did not have the best experience with us. Here at Autobahn USA Dedham, we strive for the highest level of customer service and it seems like we may have dropped the ball here. We have reached out a few times with no luck; however, we would love to get a better understanding of what happened, not only for an opportunity to make it right but so we can avoid this from happening again in the future. At your earliest convenience, please reach out to our General Manager Mark Johnson at 781-441-9999 or via email:markjohnson@mcgovernauto.com. Thank you.

Aug 28, 2023 -

kfig0201 responded

Hello, I emailed you last week.. still no response on how you plan to “make it right”

August 06, 2023

Lack of response don’t follow up cars have issues they don’t want to fix More

by djhd11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leo Abreu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Quddumi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Thet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sorm
Aug 10, 2023 -

Autobahn USA Dedham responded

Hi djhd11, thank you for leaving us a review. Here at Autobahn USA Dedham, we value our customers and strive for a top-level customer experience. It seems like we missed the bar here and would love the opportunity to make it right. At your earliest convenience would you please reach out to our General Manager Mark Johnson at 781-441-9999 or via email:markjohnson@mcgovernauto.com. Thank you.

August 04, 2023

Lack of communication, if it wasn’t a Jeep I would’ve gave it back already. More

by jbc91091
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fernando Lopes
Aug 10, 2023 -

Autobahn USA Dedham responded

Hi jbc91091, thank you for leaving us a review. We greatly appreciate your time to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience with us – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We would like to learn more about what may have happened. At your earliest convenience would you please reach out to our General Manager Mark Johnson at 781-441-9999 or via email:markjohnson@mcgovernauto.com. Thank you.

August 02, 2023

I got my car with Marc and had the best outcome . He made sure I understood everything and told me what I needed to know about my vehicle not wanted to hear so I appreciate the honesty and patience c More

by felicewest95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Francois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Autobahn USA Dedham responded

We're happy to hear that Marc was able to provide you with a great experience at Autobahn USA Dedham. We appreciate your patience throughout the process and see you again. Drive safely!

August 02, 2023

Very positive experience across the board for me and my wife. I think it is ridiculous that I am expected to write 15 word minimum to be able to complete this review, so I am going to copy and paste until More

by S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Quddumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Shephard
Aug 03, 2023 -

Autobahn USA Dedham responded

We're glad to know you and your wife had a positive experience at Autobahn USA Dedham! We appreciate the feedback about our review process, too. Thanks for taking the time to share this with us - have a great day!