Autohaus BMW

Karen is AMAZING! From the moment I stepped out of my vehicle, the staff was friendly and helpful. Karen was able to assess the specific requirements and get me on the From the moment I stepped out of my vehicle, the staff was friendly and helpful. Karen was able to assess the specific requirements and get me on the test drive ASAP! I love my BMW and now I can actually drive it in the snow! Karen was able to locate a vehicle that matched the color as well as all the features I requested; it was actually on the lot! She knew the inventory and was quick to locate what I needed. There were many involved in this sale, and I felt that ALL were impeccable with the part they were involved in. It was a happy experience from beginning to end. Okay, maybe it wasn't the "happiest" moment when I had to actually PAY for the luxury automobile. Rick was able to make that process as painless as possible. Thanks Mike for listening to my enthusiasm for purchasing a new car; he won't have to worry about me driving on bald tires. I appreciate Eric locating the document needed to switch ownership; he was quick to know which one was needed for the deal. Alicia was very patient and knowledgeable about the various features. I could have stayed for hours learning about the amazing technology that vehicle offers! Thanks again for solid team work and excitement for offering a quality product that keeps its clients returning! This will be my third BMW, and I don't plan on switching to another type of automobile! It truly is the "Ultimate Diving Machine!" PS. I love the BMW mug! More

Greg Issit is great I have 2 BMWs from Autohaus and would always go there for service. Greg Issit often takes care of me and does it quickly and professionally. I have I have 2 BMWs from Autohaus and would always go there for service. Greg Issit often takes care of me and does it quickly and professionally. I have worked with others as well and all service managers are great. More

Purchasing a New X3 BMW The employees I dealt with at Autohaus BMW were friendly, knowledgeable, efficient, and professional. No high pressure. Everyone was helpful and mad The employees I dealt with at Autohaus BMW were friendly, knowledgeable, efficient, and professional. No high pressure. Everyone was helpful and made the buying experience as painless as possible. The explanation of all the bells and whistles on the vehicle before my departure was especially helpful. More

Knowledgeable and enlightening The Dealers were professional and knowledgeable about the BMW and took the time to make sure that I knew all about BMW and that I was completely satis The Dealers were professional and knowledgeable about the BMW and took the time to make sure that I knew all about BMW and that I was completely satisfied. More

Service Dept and Advisors The service dept and customer relations are top notch. Always a professional, yet personable team are always there to help you. Their honesty and tru The service dept and customer relations are top notch. Always a professional, yet personable team are always there to help you. Their honesty and trustworthiness always make your experience even better. There is no up-selling and they help only the needs you are expecting. Loaner vehicles are always available and they take pride in making sure your vehicle is returned in tip top shape, cleaned and ready to get back on the road. Great dealership and very highly recommended. You would not be disappointed in any way, shape, or form. More

Mike Crader and the Autohaus Team Mike Crader and the entire Autohaus team are responsive, helpful and pleasant to deal with. They look for ways to make the repair process seamless and Mike Crader and the entire Autohaus team are responsive, helpful and pleasant to deal with. They look for ways to make the repair process seamless and try to find ways to help me rather than looking for ways to help me spend money More

Always Great Service I always get Linda Schaefer as my service advisor. She's calm, efficient, friendly and knowledgeable. She always gets me exactly what I need and no I always get Linda Schaefer as my service advisor. She's calm, efficient, friendly and knowledgeable. She always gets me exactly what I need and no more and is honest and up front about pricing. Outstanding is the best word to describe her and my experiences so far. More

Electronics Chris Buie was extremely helpful getting me acquainted to the electronics in my 2016 car. I had waited too long between cars and the electronics had Chris Buie was extremely helpful getting me acquainted to the electronics in my 2016 car. I had waited too long between cars and the electronics had really changed. Plus it is my first BMW. More

Just the best!!!! New to town and not sure where to service my BMW, I figured to go to the local dealer. What a GREAT experience all around. Dan was just fantastic in k New to town and not sure where to service my BMW, I figured to go to the local dealer. What a GREAT experience all around. Dan was just fantastic in keeping me up to speed as to the status and the entire team was so professional. While I am sure that the other service providers are as good as Dan, but he is the man for sure! More

Linda is great I worked with Linda for the first time after my former and most excellent advisor left the dealership and it was a great experience. My car took some I worked with Linda for the first time after my former and most excellent advisor left the dealership and it was a great experience. My car took some time to be fixed and so she made sure I had a loaner for almost a week to go to work and simply live my life. She was not pushy to get me spend on other things and was very informative about what went wrong with my car. I would work with Linda again. I would also like to give a shout out to Dan Wirick who was the original replacement for my former advisor and he always replied to my emails and took care of my service needs before I met Linda. More