2,284 Reviews of Autohaus BMW - Service Center
Great service Linda Schaefer has helped me out several times with the continual maintenance of my car. She is always great to work with and extremely efficient. As Linda Schaefer has helped me out several times with the continual maintenance of my car. She is always great to work with and extremely efficient. As always, A+ service and the reason I will continue coming back to Autohaus BMW. More
Friendly service This is my second time using Autohaus BMW since I have moved here and have experienced excellent service. Patti is so friendly and helpful as were the This is my second time using Autohaus BMW since I have moved here and have experienced excellent service. Patti is so friendly and helpful as were the guys in the drive up bay. They made me feel welcome. More
Great service as usual Mike Crader is always great to work with, gets the detailed list of work to be completed put together quickly and efficiently - and finds all of the a Mike Crader is always great to work with, gets the detailed list of work to be completed put together quickly and efficiently - and finds all of the additional maintenance items coming up in the near future to save me another trip back to the shop. More
Slightly disappointed customer My husband has had my car serviced here 2 or 3 times and they have done great work. However, someone there named Joey S., who details the vehicles aft My husband has had my car serviced here 2 or 3 times and they have done great work. However, someone there named Joey S., who details the vehicles after repair, decided to leave a note in my center console for my husband. Telling him he's cute as well as leaving a phone number. I didn't report this, it just happened yesterday. I am still deciding on how I want to handle this. I found this to be the only issue that I have with this place/person. More
Great service They always do the best to serve their customers. I have never been disappointed with their efforts. I was having a nightmare upgrading my software in They always do the best to serve their customers. I have never been disappointed with their efforts. I was having a nightmare upgrading my software in my BMW and they stuck with me till the problem was solved. They also did warranty work in a timely manner. Would not hesitate to go back to them. More
Great service I missed my appointment, I had written down the wrong date but Amanda called and asked if everything was ok.... she was worried about me! She changed I missed my appointment, I had written down the wrong date but Amanda called and asked if everything was ok.... she was worried about me! She changed my appointment to the next day and made sure I still had a loaner car! Really great service!! More
Wonderful service Anytime I come in to get work done on my car Ethan is always friendly and willing to address my questions and concerns.Great service as always! Anytime I come in to get work done on my car Ethan is always friendly and willing to address my questions and concerns.Great service as always! More
Pleasant Experience Mike Crader has been my service advisor for 10 years. He is always a delight to work with and makes the unpleasant experience of auto repairs as plea Mike Crader has been my service advisor for 10 years. He is always a delight to work with and makes the unpleasant experience of auto repairs as pleasant as possible. He is thorough and offers goo recommendations. More
Easy experience Mile Crader made my recent visit easy and efficient. I was in and out of the dealer very quickly and the service was done as promised the same day.Ser Mile Crader made my recent visit easy and efficient. I was in and out of the dealer very quickly and the service was done as promised the same day.Service also included getting a small dent repaired and it looks new. More
Patti Kupfer's service and my 335i This is the first time I've worked with Patti at Autohaus and what a more "enjoyable" experience she made it! Patti is very friendly, attentive, and r This is the first time I've worked with Patti at Autohaus and what a more "enjoyable" experience she made it! Patti is very friendly, attentive, and responsive. She tracked me down in the showroom when a service issue came up and we jumped on the phone with the tech so he could explain what else he found. I also didn't feel like I was being gouged on pricing as they were right in line with a local non-dealer shop. All-in-all a great experience working with Patti and Autohaus. More