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Autohaus BMW - Service Center

St. Louis, MO

4.7
1,898 Reviews
Call Service Center (314) 727-8870

1,898 Reviews of Autohaus BMW - Service Center

Sort by
December 02, 2023

While in for an oil change and tire rotation, my technician discovered during the free multi-point inspection a bad seal leak coming from my rear differential. My service advisor, Chris B, took me d More

by Grwurm16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Clark
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Dec 02, 2023 -

Autohaus BMW responded

We're extremely happy that you had a positive experience, and we're grateful for your feedback. We always strive to give our best to help our customers and glad you're happy with our service!

Helpful
November 29, 2023

Very good and nice people help you and good service thanks for doing good job More

by shakileh.ziapor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t know them
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Nov 30, 2023 -

Autohaus BMW responded

Thank you for your kind words! We're glad you're happy with our service.

Helpful
November 28, 2023

Very friendly staff and service . Every concern is taken care off . Explanation of repair is explained properly . More

by Palsamra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Nov 30, 2023 -

Autohaus BMW responded

We're extremely happy that you a had a positive experience, and we're grateful for your feedback.

Helpful
November 20, 2023

All staff members are very friendly and helpful. They always try to do their best More

by betulalanoglu_75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Autohaus BMW responded

We're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Helpful
November 16, 2023

Wonderful service as always. Pleasant and attentive technicians and lovely waiting room with beverages and snacks. More

by Manning635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Autohaus BMW responded

Thank you for recommending us in your review! We're glad we made your experience with us a great one and happy to help you again when needed.

Helpful
November 14, 2023

Zinaida was our service representative. I have driven a BMW for 30 years and she is by far the BEST. Flawless. I cannot thank her enough!!! I will only go to Autohaus because of her. More

by Carrie Hackett Woolsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Autohaus BMW responded

Hi Carrie, we're delighted to know that Zinaida exceeded your expectations! Your kind words mean the world to us, and we can't wait to share your compliments with her.

Helpful
November 14, 2023

Great service. Had to wait a week before they could service the vehicle. Friendly and accommodating More

by boyd.jamesl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for using us for service. Your feedback is appreciated. Please come visit us again soon!

Helpful
November 14, 2023

Trey at Autohaus is fantastic. He handled a difficult repair situation with aplumb. Thank you, Trey! More

by S
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Autohaus BMW responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Helpful
November 13, 2023

The dealership is clean, well organized, making the process of dropping off and picking up the car quick and easy. More

by mirandapeke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia
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Nov 16, 2023 -

Autohaus BMW responded

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Helpful
November 10, 2023

The service person Brittany Weiss acted like her job was beneath her and was bothered having to help me. Hate when customer service people take on the attitude of a luxury brand. Remember who the custome More

by Amykanfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
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