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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,297 Reviews

2,297 Reviews of Autohaus BMW - Service Center

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June 30, 2025

Autohaus is a top tier dealership, paying attention to detail and leveling up the luxury car experience. I am a first time BMW owner, with little knowledge of the product or services. After a terrible e More

by erinrickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Autohaus BMW responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that had a great experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each job. We hope to see you again in the future!

June 30, 2025

I have taken three different vehicle for service both routine and unscheduled and have had the best experience dealing with the service department. More

by Jtk2538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Autohaus BMW responded

Thanks for you review! Your review means a lot to Autohaus. We always strive to give our best and we're delighted to hear you enjoyed our services. We look forward to serving you again in the future.

June 28, 2025

I recently brought my M4 in for an oil change and inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thor More

by Ali Mian, MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for sharing this great review about us and the dealership! It is wonderful to hear that Autohaus were able to provide you with excellent experience and we strive to provide our customer with great service. We look forward to working with you in the future.

June 28, 2025

First class dealership. I have worked with Chris Clem for many years. He is an awesome ambassador for the dealership and for BMW. More

by tbg001@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! Our goal is 100% and it's wonderful to hear that Chris Clem achieved that goal with you. He's is dedicated to providing everyone who visits the service department only the best there is to offer. Please come to back to visit anytime!

June 26, 2025

Have been with this dealership for over 20 years Have always been good to myself and my family More

by Susiesartori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Autohaus BMW responded

Susie, thank you so much for your continued support and the kind words you've shared in this review. We're truly honored to have you as a valued customer. Thank you for consistently choosing us and taking the time to leave such positive feedback once again. You're always welcome here!

June 26, 2025

BMW Autohaus of Maplewood is definitely five stars. Every time I take my car in, they are considerably fast and very thorough. I appreciate the video showing and explaining all the things they’ve done More

by ziggymarly0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM MCNAMEE
Jun 26, 2025 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback with our team, and please revisit us again!

June 26, 2025

Went in for an oil change and waited. Done right on time with the estimated wait time and got a car wash! More

by richsorkin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Autohaus BMW responded

Thanks for the review! Hope you are enjoying the car wash! We are happy to be of service and look forward to the next time, take care!

June 24, 2025

Very efficient. Estimate of work was transparent. Nice waiting area. Very responsive. Great loaner. nice people. More

by rbsmith3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Autohaus BMW responded

Thank you for taking the time to leave us a five - star rating! We're thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

June 23, 2025

Friendly, knowledgeable and efficient service easy scheduling and no hassle loaner I would highly recommend them More

by Nd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again

June 21, 2025

Disappointed… they did not test the fibs I brought in . . one was defective… went home realized not working now have to bring in car??? Just to get a second key fob .. and first appointment not until July More

by Sgilbert99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Weiss
1.0
This rating includes all reviews, with more weight given to recent reviews.
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