2,297 Reviews of Autohaus BMW - Service Center
Autohaus is a top tier dealership, paying attention to detail and leveling up the luxury car experience. I am a first time BMW owner, with little knowledge of the product or services. After a terrible e detail and leveling up the luxury car experience. I am a first time BMW owner, with little knowledge of the product or services. After a terrible experience at Plaza BMW, I was hesitant to move forward with my purchase. However, I did purchase my BMW from out of state, I knew I would seek service elsewhere for my vehicle. Autohaus completely answered the bell and reassured me that purchasing a BMW is more then a car, but an experience. From customer service, problem solving, and over all luxury experience, I am reassured in BMW as an excellent vehicle. Thank you More
I have taken three different vehicle for service both routine and unscheduled and have had the best experience dealing with the service department. routine and unscheduled and have had the best experience dealing with the service department. More
I recently brought my M4 in for an oil change and inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thor inspection at Autohaus BMW of Maplewood, MO, and once again, the experience was outstanding. The team was professional, courteous, and extremely thorough. They were fair with the pricing and transparent throughout the process. One touch I really appreciated was the excellent video they sent me at the end of the visit, which summarized the work performed and included a clear visual inspection of the underbody of the car. It was informative, detailed, and reflected the care and pride they take in their work. Over the years, Autohaus has consistently demonstrated strong ethics in servicing our family’s two BMWs. Their honesty, attention to detail, and genuine care for their customers have earned our trust and loyalty. These are kind, generous people who operate with integrity — a rare and valued combination. We are grateful for their excellent service and will continue to support them wholeheartedly. Ali Mian, MD Chief, Pediatric Neuroradiology Associate Professor of Radiology Barnes-Jewish Hospital / Washington University School of Medicine More
First class dealership. I have worked with Chris Clem for many years. He is an awesome ambassador for the dealership and for BMW. I have worked with Chris Clem for many years. He is an awesome ambassador for the dealership and for BMW. More
Have been with this dealership for over 20 years Have always been good to myself and my family always been good to myself and my family More
BMW Autohaus of Maplewood is definitely five stars. Every time I take my car in, they are considerably fast and very thorough. I appreciate the video showing and explaining all the things they’ve done Every time I take my car in, they are considerably fast and very thorough. I appreciate the video showing and explaining all the things they’ve done to my car. Won’t go anywhere else. More
Went in for an oil change and waited. Done right on time with the estimated wait time and got a car wash! Done right on time with the estimated wait time and got a car wash! More
Very efficient. Estimate of work was transparent. Nice waiting area. Very responsive. Great loaner. nice people. Estimate of work was transparent. Nice waiting area. Very responsive. Great loaner. nice people. More
Friendly, knowledgeable and efficient service easy scheduling and no hassle loaner I would highly recommend them scheduling and no hassle loaner I would highly recommend them More
Disappointed… they did not test the fibs I brought in . . one was defective… went home realized not working now have to bring in car??? Just to get a second key fob .. and first appointment not until July . one was defective… went home realized not working now have to bring in car??? Just to get a second key fob .. and first appointment not until July 3 poor service More