2,252 Reviews of Autohaus BMW - Service Center
Excellent Service I always appreciate the excellent service provided by this dealership. Friendly, prompt, and supportive staff members. I will continue to utilize this I always appreciate the excellent service provided by this dealership. Friendly, prompt, and supportive staff members. I will continue to utilize this location for all future service and sales needs. More
Maintenance on BMW Chris was great to work with. I talked with him last week and he got me in ASAP and got me a loaner car. He was there on time and updated me as soon a Chris was great to work with. I talked with him last week and he got me in ASAP and got me a loaner car. He was there on time and updated me as soon as he hear what was going on. It was a pleasure to work with him. I will continue to do business with Autohaus BMW and in the next few years I plan on buying another BMW. More
Saved my Patti Kupfer and Victor Richards Patti and Victor were so amazing for my first experience with a BMW and Autohaus. I purchased a car out of state, a CPO 2013 with 19,000 miles. 4 week Patti and Victor were so amazing for my first experience with a BMW and Autohaus. I purchased a car out of state, a CPO 2013 with 19,000 miles. 4 weeks later the battery died, windshield leaked and caused a lot of damage. The dealership in Texas was no help at all. Patti and Victor worked with my husband and I trying to help us work with BMW of North America and the Texas dealership. It was a 3 1/2 week ordeal due to insurance, the other dealership and BMW of NA. About a $4500.00 Repair. BMW covered part, insurance covered part and the dealership in Texas covered nothing. I spoke with Patti every morning about how to proceed under the extraordinary circumstances. My car runs great again and I am back in love with my car thanks to their patience and understanding and advise on how to handle these repairs that the out of town dealer refused to address. Thank you to Patti and Victor and everyone else that helped get the car running again. Forever grateful. More
Yearly maintenance May 1, 2017 My new service rep, Ethan, was great. He gave me an estimate and a car to use over night as the technitions had already left for the day. That car w My new service rep, Ethan, was great. He gave me an estimate and a car to use over night as the technitions had already left for the day. That car was new, clean, and he explained how to work everything. By 10 the next morning my car was ready for pick, all clean too !!!! My car is 7 years old and I definitely would recommend Autohaus to everyone and I love my BMW. Katy Mullins More
Just the Best After many years of having my cars serviced at AutoHaus, I am always amazed at the professionals in the service department. They always have the corr After many years of having my cars serviced at AutoHaus, I am always amazed at the professionals in the service department. They always have the correct answer. More
Great Experience!!! I took my car in for what was a slow leak in my right rear tire. They discovered that I had a cracked my right rear wheel. (I had hit a deep pothole a I took my car in for what was a slow leak in my right rear tire. They discovered that I had a cracked my right rear wheel. (I had hit a deep pothole a week before). As always, Mike Crader was awesome in the service that he provided. As he had to order a new wheel, I was provided with a loaner vehicle. My car was repaired and ready for me to pick up the next day. I can highly recommend both Mike and the service team at Autohaus. More
High Expectation always met Regardless the car requires another repair, ugh, these people always meet the mark. Professional and courteous, I just truly enjoy doing business here Regardless the car requires another repair, ugh, these people always meet the mark. Professional and courteous, I just truly enjoy doing business here! I can always count on Mike, Greg, everyone there to contribute to a positive experience. More
The Best I have been coming here for years and Autohaus is hands down the best. I would recommend them to anyone for sales or service. Never disappoint. I have been coming here for years and Autohaus is hands down the best. I would recommend them to anyone for sales or service. Never disappoint. More
Ethan is always a friendly face when I come in for service. So glad to see that you promote from within! He doesn't try to sell me now on repairs that ca is always a friendly face when I come in for service. So glad to see that you promote from within! He doesn't try to sell me now on repairs that can wait a little longer. I appreciate his honesty and great service. More
always satisfied The people are always so respectful and pleasant. Everyone there shows professionalism in all areas of the dealership. I love the hospitality and wi The people are always so respectful and pleasant. Everyone there shows professionalism in all areas of the dealership. I love the hospitality and will continue to have my vehicle serviced there. More