Autohaus BMW - Service Center

great experience. honored a warranty item Ethan Krysiak identified a mistake in a previous visit and honored the repair. My car just went out of warranty. A previous visit was in december. The Ethan Krysiak identified a mistake in a previous visit and honored the repair. My car just went out of warranty. A previous visit was in december. The repair should have happened in december. More

Best Service Ever! Everyone at Autohaus is extremely courteous and professional. My 2006 Z4M is old, but very low mileage. Linda Schaeffer and her Tech (#196) performe Everyone at Autohaus is extremely courteous and professional. My 2006 Z4M is old, but very low mileage. Linda Schaeffer and her Tech (#196) performed a thorough inspection of the car, then recommended and performed only those services that were necessary, even though I was suggesting some unnecessary expenses, like tires. Linda's personalized service is the reason I will only let Autohaus touch my car. Satisfied again! More

Excellent Service Experience I had been referred and had work done at a different BMW Service Center prior to this visit. The reason for this appointment? To have the "same" ser I had been referred and had work done at a different BMW Service Center prior to this visit. The reason for this appointment? To have the "same" service performed on the same issue (grr!)...needless to say, I wasn't excited about this appointment. From the very beginning, the experience was totally different...I was welcomed upon arriving and began the check in immediately with Greg. He was knowledgeable, friendly and put me at ease about having to bring my car in again. He also reviewed my car service history (as I recently purchased my car from a previous owner) and shared what I could have performed at the same time of the visit as Service was included (Wow! Great to know!). The repair and service was performed in a day - amazing (it took 4 days at the other location) and getting a loaner vehicle was just as convenient. I will definitely come back when I need another service appointment. True 5 Star experience all the way around! More

Vehicle Inspections Ethan was very courteous and helpful, both on the phone when scheduling my appointment and at the actual appointment. My car was returned to me fresh Ethan was very courteous and helpful, both on the phone when scheduling my appointment and at the actual appointment. My car was returned to me freshly washed and vacuumed. More

Bringing in the car for service Autohaus always does a good job coordinating service, especially early in the morning at 7:00 which is very convenient. They are always ready to go a Autohaus always does a good job coordinating service, especially early in the morning at 7:00 which is very convenient. They are always ready to go and get you written up and on your way in no time. Greg Issitt is great to work with and always does a thorough job. More

Service was excellent Ethan was fantastic to work with on a couple of my recent visits to the dealership. There were no surprises on cost or service and the communication w Ethan was fantastic to work with on a couple of my recent visits to the dealership. There were no surprises on cost or service and the communication was fantastic throughout my experience. More

Goes the extra mile!! Patti did an outstanding job of coordinating a service appointment, getting a loaner and keeping me in informed through out the process while I had a Patti did an outstanding job of coordinating a service appointment, getting a loaner and keeping me in informed through out the process while I had a business trip in the middle of it. Would highly recommend Patti to work with for service. More

Quick, friendly and efficient visit Quick appointment. Patty very helpful. Loaner provided. Dropped off at 9:00 done by 12:20. Patty is very friendly and totally on the ball. Would recom Quick appointment. Patty very helpful. Loaner provided. Dropped off at 9:00 done by 12:20. Patty is very friendly and totally on the ball. Would recommend Autohaus to everyone. More

Excellent Service Greg Issitt at Autohaus BMW has been an excellent resource for our BMWs. Greg is very knowledable, efficient and supportive. I'd only seek out the Aut Greg Issitt at Autohaus BMW has been an excellent resource for our BMWs. Greg is very knowledable, efficient and supportive. I'd only seek out the Autohaus team for BMW service. Bob Appleton More

Positive and friendly experience I took my BMW X3 in for service. I was given a time which was convenient for me to meet with Mike Crader, my service representative. Mike had me sit I took my BMW X3 in for service. I was given a time which was convenient for me to meet with Mike Crader, my service representative. Mike had me sit at his desk and reviewed the recommendations for service my vehicle needed at the time. He discussed the cost of each and helped us separate out what was essential at the time and what did not need to be done right away to help with expense. The car was ready the following morning and we had it back within less than 24 hours. Mike Crader was great - he had a good sense of humor and was very friendly and helpful. Autohaus BMW has been great throughout our BMW ownership experience! More