Autohaus BMW - Service Center

My dealer of choice since 1985. They are without peers in the industry. From the moment I pull in until I leave, I'm pampered. the industry. From the moment I pull in until I leave, I'm pampered. More

Chris Clem was great to work with. I am retired from the automotive service industry and I very much appreciated Chris's professional and knowledgable service. The work was completed when promised and it w automotive service industry and I very much appreciated Chris's professional and knowledgable service. The work was completed when promised and it was a pleasure to work with him. I would definitely request Chris again. More

Incredible people, Professional, yet the most comfortable and friendly place to go for service and sales. Very Honest to work and deal with. They put You first and foremost ! In all of the years I have work and friendly place to go for service and sales. Very Honest to work and deal with. They put You first and foremost ! In all of the years I have worked with Linda and my 4 BMW's since 2001 she has put me at ease and realized that I have questions and cost factors I look at. She has always been up front with a smile and very helpful in my situation with every car I bring her. I am shown my options for my service and everything is explained. The staff at AutoHaus is also very friendly and will take time to talk with you no matter how busy they may be. At present time we are trying to make a decision as to extend a warranty or step into a new X3. Bob Warner has been very prompt in calls and makes us feel like we are understood in what we are looking for in our situation with this new purchase. Rick with extended warranties has been very helpful and did not try to over sell and understood that we may want to look at a new purchase. Of course it probably scares them with my long hair and very casual dress with a nick name ozzy when I walk in ! My point is that it doesn't matter. They treat you with respect and honor in the fact that you have chosen AutoHaus to deal with! Over All my rating on a scale of 1 through 10 would be a 21 for AutoHaus BMW !!! Rock On ! ((oz))===;;; More

Greg and Autohaus were wonderful to work with. Greg kept me informed about the progress of my repairs with regular phone calls. I have a 3 series diesel sedan and it started to lose power suddenly while dri me informed about the progress of my repairs with regular phone calls. I have a 3 series diesel sedan and it started to lose power suddenly while driving. It was determined to be carbon build up in the engine which apparently is not a rare occurence. At 60 K miles it is out of warranty and Greg and Autohaus were able to get the repairs covered by BMW at no cost to me and that is greatly appreciated. Autohaus' loaner program is top shelf. Other visits to Autohaus for service/repairs have always been painless and easy. I did not give them 5/5 across the board as it took just under 4 weeks to get my car back, small price considering I did not have to pay for this repair. I plan to keep this car for a while and I now wish I had purchased the extended warranty, my bad. More

Mike is a talented service advisor with excellent product knowledge and a warm personality. He is an asset to the Autohaus organization. Customer service and service center satisfaction are the reasons I b knowledge and a warm personality. He is an asset to the Autohaus organization. Customer service and service center satisfaction are the reasons I bypass two other closer BMW dealerships to get the Autohaus experience. More

Autohaus BMW treated me great, advised me with Autohaus BMW treated me great, advised me with professional reasonong and understanding. Dan seek to help find what was wrong with my car, and foun Autohaus BMW treated me great, advised me with professional reasonong and understanding. Dan seek to help find what was wrong with my car, and found it. Imeediately i told him to go ahead start the work and fix it. Even though it is still there being worked I know it is great service from all the attributes i have seen so far. I give Dan and Linda World Class Outstanding Customer service. I glad I found Linda again and gain Dan too as a Service advisor. I will not go no where else. Autohaus has me for life on all aspects, new car purchases and service. I appreciate and Thank You for the great work.I am Happy again. More

Chris has been great to work with through the years. once again I was pressed for time due to business travel and Chris got my car in, completed all necessary service, provided a loaner and had my car b once again I was pressed for time due to business travel and Chris got my car in, completed all necessary service, provided a loaner and had my car back well earlier than expected. More

I scheduled an appointment for the annual service. Chris Clem has been my service advisor for my last few appointments. He always works with me to schedule the appointments at a mutually convenient t Chris Clem has been my service advisor for my last few appointments. He always works with me to schedule the appointments at a mutually convenient time. Chris always asks if I will wait or desire a loaner vehicle for the service duration and if yes,reminds me of the documentation requirements for a loaner. He asks about the vehicle's condition and any other concerns in addition to the scheduled service. Chris establishes reasonable expectations regarding when the service will be completed and initiates updates when appropriate. Chris is very pleasant and professional to work with. More

I have experienced the highest level of professionalism, friendliness, courtesy quality of work done from Chris Clem and the fine staff at Autohaus. They make it easy to make service appointments, provide friendliness, courtesy quality of work done from Chris Clem and the fine staff at Autohaus. They make it easy to make service appointments, provide loaner cars, and complete work promptly and competently. I highly recommend Autohaus to friends and family. More

Chris Clem is always professional, courteous, thorough, and attentive. I did not purchase my car from Autohaus, but would not consider having it serviced anywhere else. and attentive. I did not purchase my car from Autohaus, but would not consider having it serviced anywhere else. More