Autohaus BMW - Service Center

This is a fantastic dealership. I have done business with them for many years and Chris Clem is an excellent service adviser. I trust and value his opinion and believe he always looks out for my best interes them for many years and Chris Clem is an excellent service adviser. I trust and value his opinion and believe he always looks out for my best interests. As a lifetime BMW owner, I recommend Chris Clem to anyone looking for the best in the business. More

This is a great place to have so close and convenient to take my car for service. I know that I'm in good hands when my car requires work. Everyone from start to finish does a great job. Good for Autohaus t take my car for service. I know that I'm in good hands when my car requires work. Everyone from start to finish does a great job. Good for Autohaus that the other BMW dealers haven't figured out what good service is all about. I have the cell phone and e-mail address info for my Service Advisor, and it only takes a simple request to get things taken care of. have a great day! Chris A. More

From the moment I pulled in to the beautiful BMW facility I was impressed. Doors opened right on time and I was greeted by a nice young man who directed me where to park and opened the door for me!!Dan Wiric I was impressed. Doors opened right on time and I was greeted by a nice young man who directed me where to park and opened the door for me!!Dan Wirick was right there to meet me and take care of my situation with my BMW 740il. He listened to everything I had to say about the issues I was having. That afternoon Dan called and explained in detail what my car needed, the benefit of why it needed the repairs and the cost involved. I agree to the repairs and he told me he would have the parts the next morning and would call me when the car was ready. My car was ready as promised early afternoon and I went and picked it up! What a wonderful experience at BMW Autohaus! Very impressed with Dan and all the staff including "Davie" the porter who left a note on my front seat letting me know he had washed and vacuumed my car and Kathy the cashier! Thank you Kaylene Anne Cohen More

I never have to wait for help and everyone there is willing to take over if my man isn't there. Everything I need is taken care of immediately and is well done.When my service station is unable to corr willing to take over if my man isn't there. Everything I need is taken care of immediately and is well done.When my service station is unable to correctly diagnois or repair my Beemer, Autohaus knows exaetly what the probem is and fixes it immediately, More

This is the most consistently friendly, efficient and thorough service department I have ever encountered. A+ I truly enjoy visiting the dealership. Linda and Dan could not be better. thorough service department I have ever encountered. A+ I truly enjoy visiting the dealership. Linda and Dan could not be better. More

the response time and attendation was very good. Linda the response time and attendation was very good. Linda did a great job explaing all the issues and was very flexible with the loaner X5 i picked u the response time and attendation was very good. Linda did a great job explaing all the issues and was very flexible with the loaner X5 i picked up the X5 today - so i can't commment yet on the quality of the repair. i have no reason to indicate it isn't 'very good', but it will take some driving time to show the 'proof' that all is OK. overall, we have been very pleased with AutoHaus. However, the labor rates are getting pretty high - and i can't make an assessment on the efficiency of the work - eg. are the total hours actually required for all the work that is done. this is not a complaint - just a fact. thanks for the opporunity to comment. rick ryan More

The individualized care and attention to my vehicle is important. The quality and care of the service people to my requests are excellent. They are equal to the high level of standard set for the perfor important. The quality and care of the service people to my requests are excellent. They are equal to the high level of standard set for the performance of my vehicle. I highly recommend Autohaus to others who seek the same experience. More

Linda took my phone call at or before the shop opened and told me to bring in my BMW. By the time I got to the dealer, I had learned that I needed a new battery. Linda had a dealer vehicle waiting for me to told me to bring in my BMW. By the time I got to the dealer, I had learned that I needed a new battery. Linda had a dealer vehicle waiting for me to use and then called me later in the same day to say that my car was ready and that the electrical system tested ok. We discussed various maintenance items for future repair and subsequently replaced a broken window control switch while I waited. Linda was very professional in the way she solved my problem and at the same time, she was friendly, efficient and made me feel appreciated as a customer. More

Dan had my 328 serviced as promised and on time. I am very satisfied with Autohaus' service especially the use of a loaner while my car was being worked on. Also, my car was returned better than I expec very satisfied with Autohaus' service especially the use of a loaner while my car was being worked on. Also, my car was returned better than I expected; the wash and vacuum by Tyler was excellent. More

I have been going to the Autohaus for over 15 years and can honestly say that I ALWAYS receive outstanding service whenever I'm there. Over the years I've brought in 4 different cars for a variety of reas can honestly say that I ALWAYS receive outstanding service whenever I'm there. Over the years I've brought in 4 different cars for a variety of reasons, but the employees at the Autohaus always know exactly what is needed without any surprises. Within the last few years, I've worked primarily with Mike Crader, who provides excellent customer service. He is very knowledgeable and makes sure that all of my issues are addressed. More