Autohaus on Edens

I purchased my previous car from Autohaus On Edens in Northbrook in 2007 and couldn't be more pleased with the purchase and service over the years that followed, so much so that I just purchased my next Northbrook in 2007 and couldn't be more pleased with the purchase and service over the years that followed, so much so that I just purchased my next new car from them. Suzanne Wadina was my saleswomen. Excellent response to all questions, also helpful and more than accomodating in my trade-in of my vehicle. It was a pleasure doing business with Suzie. If next time I want to purchase a new car, I will return to this dealership. I would definitely recommend to others on purchasing a vehicle from Autohaus On Edens. They have just outstanding service ! Thanks so much Suzie ! More

I stronhly recommend John Laskowski and service. He is the reason I drive a Mercedes. He provides an intelligent approach to how to service a car. the reason I drive a Mercedes. He provides an intelligent approach to how to service a car. More

The service I received on my used 2003 SL purchased from Autohaus on Edens was excellent. The Service Dept went above and beyond the warranty on my vehicle. I received repairs to my vehicle that no other de Autohaus on Edens was excellent. The Service Dept went above and beyond the warranty on my vehicle. I received repairs to my vehicle that no other dealer in my 50+ years of owing vehicles would do. THANKS Tim Portee. More

Service department lies and cheats. They replaced a part Service department lies and cheats. They replaced a part and gave me the old one. It was good, $1200 mistake going to them. Beware of there tactics. Service department lies and cheats. They replaced a part and gave me the old one. It was good, $1200 mistake going to them. Beware of there tactics. More

Turned in a leased car on an early release offer. Payment for new car and payment for old car crossed as always pay for the month in advance. I ended up paying lease for both new and old car for the month. A for new car and payment for old car crossed as always pay for the month in advance. I ended up paying lease for both new and old car for the month. Autohaus refused to refund me for the time I was paying for 2 leases. My calls to finance office are not being returned. My interactions with the sales manager have been been disappointing to say the least. How many times a month are they doing this to other customers who because of automatic payments are not aware that this is happening!! More

John in the Service Department at Autohaus is absolutely John in the Service Department at Autohaus is absolutely positively the most conscientious and diligent service tech that I have ever encounter John in the Service Department at Autohaus is absolutely positively the most conscientious and diligent service tech that I have ever encountered. He has been taking care of my Mercedes S430 for years and always amazes me. He is friendly, responsive and always looks out for my best interest. John is clearly a valuable employee and Autohaus is very lucky to have him. It is also really nice to know that the outstanding customer service dosent stop after you purchase your car from Autohaus. I highly recommend both John and Autohaus. More

Very clean and good looking dealership with friendly staff (sales and service). My sales person Oleg Shmuylovskiy had helped me through the process of leasing my ML350, service questions and return of staff (sales and service). My sales person Oleg Shmuylovskiy had helped me through the process of leasing my ML350, service questions and return of the vehicle. He was calling to inquire how the vehicle was doing, whether I had any concerns or issues with it. I wish there were more sales people like Oleg. Thank you for your care and service! More

This was the second time I worked with Earl, I've never met someone who knew their product as well as he does. He made all the technology easy, I feel like a pro now. (all my friends want my car now) I got met someone who knew their product as well as he does. He made all the technology easy, I feel like a pro now. (all my friends want my car now) I got a great deal on the 2nd car I bought from Earl, and have worked with the service department at Autohaus before and love the free car washes. (I go a couple times a month) I wish there was an "Angies" list for car salespeople, I support Earl getting the top spot! More

I have just completed my third lease with Autohaus. Obviously I am pleased. I have had the same salesperson for all three leases, STUART FISHMAN, who is getting to be like family. He understands exac Obviously I am pleased. I have had the same salesperson for all three leases, STUART FISHMAN, who is getting to be like family. He understands exactly what I want in a car and never tries to push an upgrade that I cannot afford. I love my car, especially the 4-Matic which makes me feel safe in the winter. As a single woman, I really appreciate Stuart's concern for my safety. More

Unethical people. Bottom line. talk too much and try to charge you as much as possible. Shame.Same job you can get done elsewhere for a fraction of that price: proven fact. Scare tactics is also being empl charge you as much as possible. Shame.Same job you can get done elsewhere for a fraction of that price: proven fact. Scare tactics is also being employed to make you frightened for safety of your vehicle, so you signed up for the service being pushed on you right away. More