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Autohaus on Edens
Northbrook, IL
3,581 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,581 reviews
Verified Customer
October 12, 2026
The work was fine, but I was disappointed because you charged me for additional service that I did not request! When I came in, my wife provided me with three coupons which I presented to Nedim. I asked charged me for additional service that I did not request! When I came in, my wife provided me with three coupons which I presented to Nedim. I asked. Nedim to use the coupon that best fit the Service. I also told Nedim (in person and on the phone) that I only wanted the ENGINE LIGHT ON checked and fixed as we are selling the car. When Nedim came back with the final price, he also charged me for the oil change package. This was extremely disappointing: CUSTOMER STATES CHECK ENGINE LIGHT HAS BEEN COMING ON AND OFF FOR LAST FEW WEEKS. VEHICLE SEEMS TO BE RUNNING FINE. CHECK AND ADVISE 09-------02-13-----1- 9dlaale More
by WINESTINE
Employees Worked With
October 06, 2026
Excellent service from Ryan, very professional every time I take my car for servicing. Will definitely recommend him as a first point of contact for any work needed on the car. I take my car for servicing. Will definitely recommend him as a first point of contact for any work needed on the car. More
by ANTHONYBWA
Employees Worked With
October 03, 2026
Derrick was very helpful in helping us analyze our best choice to purchase. He was very patient and spent all afternoon with us. Patrick additionally provided his support. We ultimately made the best decis choice to purchase. He was very patient and spent all afternoon with us. Patrick additionally provided his support. We ultimately made the best decision for us. More
by JDEROSE0
September 24, 2026
Nathan was wonderful to work with! Very professional and kind! I will definitely be back in the future! Very professional and kind! I will definitely be back in the future! More
by NINANARC
September 24, 2026
Great service all over, thank you so much, my service man Tom was great. I will come back to this location. Tom was great. I will come back to this location. More
by saidnajibi.m
September 24, 2026
Ryan is great I deal with each time I have come for service. He will be a big reason I purchase another vehicle from the dealership service. He will be a big reason I purchase another vehicle from the dealership More
by BGUSTAFSON729
Employees Worked With
September 24, 2026
Everyone we’ve worked with at Autohaus has been terrific, whether they’ve been in Sales (Hi Matt!) or Service (talking about you, Ryan!). That’s why we’ve bought 3 cars there in the last several years. whether they’ve been in Sales (Hi Matt!) or Service (talking about you, Ryan!). That’s why we’ve bought 3 cars there in the last several years. More
by mileageplus
Employees Worked With
September 23, 2026
The service writer was very thorough and transparent to what needs to be done on my car. what needs to be done on my car. More
by CHICAGO_CRUZ
Employees Worked With
September 23, 2026
Comprehensive and prompt service. Setting up an appointment and entire intake process was very smooth. My service advisor, Elena Ekosidekas, was extremely helpful and courteous. She a Setting up an appointment and entire intake process was very smooth. My service advisor, Elena Ekosidekas, was extremely helpful and courteous. She arranged last minute loaner for me to make sure I get to and from work. Elena kept me in the loop about the progress of the works that was completed by the end of the day. More
by GEORGES_ALAN
