Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,545 reviews
Ryan takes very good care of me. He can always give a quick diagnosis of my issue and an accurate estimate for resolution time. Ryan gives the type of service that keeps customers He can always give a quick diagnosis of my issue and an accurate estimate for resolution time. Ryan gives the type of service that keeps customers buying cars for many years. More
They were very professional and very courteous. Organized and provided us with helpful information to make our purchase decision easier. Organized and provided us with helpful information to make our purchase decision easier. More
Really helpful and accommodating . . we bought the vehicle from out of state and everything went incredibly smooth! . we bought the vehicle from out of state and everything went incredibly smooth! More
Ryan has been my Service "guy" since I bought my Mercedes 3 years ago. Whenever I need help, he's my "go to" guy. He is efficient, knowledgeable and helpful. I can call or text him about anything that has 3 years ago. Whenever I need help, he's my "go to" guy. He is efficient, knowledgeable and helpful. I can call or text him about anything that has to do with my car and he gets back to me with the answer; calmly and assuredly giving me the information I need. I just recently had a flat tire and he told me that I needed to have the car towed in and asked if I needed a service to get me to Autohaus. Once there he had everything taken car. I feel supported and welcomed. More
Nadim was great. Not sure if and how windshield chip was repaired. It looks and feels the same to me. Not sure if and how windshield chip was repaired. It looks and feels the same to me. More
Professionalism, great , knowledgeable and stright . Drove all the way from oklahoma to purchase my Mercedes-Benz Drove all the way from oklahoma to purchase my Mercedes-Benz More
Nedim Omeragic was very professional and helpful. Service was completed on time. Highly recommend Autohaus! Service was completed on time. Highly recommend Autohaus! More
This minor service call represents the second consecutive time where I left there dissapponted after dropping off my car. In both situations, I attempted to wait for the car, but service representatives sug time where I left there dissapponted after dropping off my car. In both situations, I attempted to wait for the car, but service representatives suggested it best I take a rental as "it might take 3-4 days" for the car to be diagnosed and repaired. I don't understand the logic of making a reservation to drop off the car. I understand that Autohaus is busy. That's great for your business, but you can't say your busier than your customers. There is logic behind the day I make a reservation. I travel extensively, and am trying to fit maintenance between travels. I don't have the luxury of returning the rental "whenever you decide to look at the car and perform the work." Silly for you to even assume that as you have a $50,000 asset sitting in my driveway that could serve your other customers. This is the second consecutive time I scheduled basic work only for the work to be performed a different day than the "drop off reservation." Very silly, very uncustomer centric. Not sure why I even bother. In retrospect the work was completed in both cases at a reasonable price, but the angst of not knowing how much and when the work will be completed is my "take away." More
I have purchased many cars over the years at Autohause and have always been very satisfied with both the sales experience and any required maintenance service. and have always been very satisfied with both the sales experience and any required maintenance service. More
professional, reliable, pleasant to deal with. Balanced and objective in providing advice. Eddie Garcia the best. Balanced and objective in providing advice. Eddie Garcia the best. More










