Automax Atlanta
Lilburn, GA
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Loving My Lexus! Great experience at Automax Atlanta!! Super friendly & helpful Sals Teps, John Zapata & Manny Futaro. Relaxed environment. Took a test drive. Ray exp Great experience at Automax Atlanta!! Super friendly & helpful Sals Teps, John Zapata & Manny Futaro. Relaxed environment. Took a test drive. Ray explained financing in detail. Ms Parsons helped with paperwork. I’m back for some touch up detailing. Great selection of card. I highly recommend Automax Atlanta. More
How it should be done, but seldom is I'm a lifelong car enthusiast, and had a relatively unique situation regarding my trade and what I was looking to replace it with. I cannot recommend I'm a lifelong car enthusiast, and had a relatively unique situation regarding my trade and what I was looking to replace it with. I cannot recommend this group of folks highly enough. Like most shoppers these days, I was researching price on the internet and came across a unit that would work for me. Upon contacting Annette (Internet Sales Lead), I was greeted by a warm and friendly disposition that was sincere and helpful. She had the unit I was interested in prepped and ready for me to go over by the time I arrived a few hours later at the dealership. John was introduced to me as my salesperson, and I can happily report that he was professional, knowledgeable, and very easy to talk with about the car I wanted. I was solely interested in just the one particular car I did end up buying, and John made the whole thing less of a pain and more of a pleasant experience. His Sales Manager, Ray, made a minor disagreement regarding the pricing of the unit a non-issue, and handled the situation with aplomb. Well done, Ray. As far as the paperwork was concerned, once our deal was hashed out, I was further impressed by Alek's efficiency, poise, and attention to detail. He got everything right the first time, and turned the dreaded paperwork dragon into a seamless, smooth and painless experience. If you're serious about buying a car, anywhere from the basics to some of the nicer stuff around (maybe one day I'll pick up that white RC-F so strategically place front & center), don't hesitate. Automax has their act together, and should be looked upon as a good example of how things should be done. Not all dealers deserve the industry's decades-long reputation, and this particular one is a brilliant example. Well done, Automax. I'll be back again for certain when I need another... More
Pleased with my purchase I had been searching for a vehicle online. Stopped for a 2nd visit and met with Manny. Very knowledgeable about the vehicle and he was very professio I had been searching for a vehicle online. Stopped for a 2nd visit and met with Manny. Very knowledgeable about the vehicle and he was very professional. Pleased with my purchase. More
Car Purchase I SAW THE CAR ON AUTOTRADER.COM. GREAT SERVICE!! HE HELPED ME OUT A LOT. I HAVE NO COMPLAINTS AT ALL. I'LL RECOMMEND THEM I SAW THE CAR ON AUTOTRADER.COM. GREAT SERVICE!! HE HELPED ME OUT A LOT. I HAVE NO COMPLAINTS AT ALL. I'LL RECOMMEND THEM More
Amazing service!! When I first contacted the dealership I was skeptical because I had issues on my credit report but the team put me at ease John was extremely helpful When I first contacted the dealership I was skeptical because I had issues on my credit report but the team put me at ease John was extremely helpful when I came and he stayed with me from beginning to end great customer service great dealership would recommend to everyone. More
Bought a 2015 Scion TC I bought a 2015 Scion tc from Manny. He's really professional, over the phone and in person. He helped me out with everything. I pointed out that some I bought a 2015 Scion tc from Manny. He's really professional, over the phone and in person. He helped me out with everything. I pointed out that some of the tires needed replacement and he switched them out with no issues. Even gave the car a wash too. Alek from finance also worked with me. He too was also professional and friendly. Gave me a bumper to bumper warranty. If I were to buy another used car in Atlanta I'd come back here. More
purchase of 2 year old Lexus Found the car on line after an extensive search and decided to go ahead and purchase it before I had even seen it. When I got to the lot was met by Ra Found the car on line after an extensive search and decided to go ahead and purchase it before I had even seen it. When I got to the lot was met by Ray the sale manager and he showed me the car. It was everything they had said and posted on line. They honored everything they promised about servicing the car, a 2015 Lexus LS460. Glad I found dealership, would highly recommend. Gerald Young More
They SUCK. Purchased a 2016 Honda Civic Ex Coupe from them over the phone. Once they received payment, never heard from them again. Never received a call asking Purchased a 2016 Honda Civic Ex Coupe from them over the phone. Once they received payment, never heard from them again. Never received a call asking did I receive my car or even a follow up call. On top of that, they didn’t include all of my taxes and title fees now I have to come out of pocket! I’m so annoyed! I wanted to rang their necks through the phone. More
Family experience! Manny was EXCELLENT!!! I found my Honda Civic EX-T on CarGurus and contacted the salesperson via text. Salesperson Manny reached out to me immediately and respected talking I found my Honda Civic EX-T on CarGurus and contacted the salesperson via text. Salesperson Manny reached out to me immediately and respected talking to me via text because of my work schedule. He told me what was in stock and provided an Automax resource link with additional Honda Civics for me to look at. We scheduled a test drive that weekend and he called me that morning to let me know the Honda was still available. I drove there and Manny greeted me out front. We test drove, he ran an estimate on my trade-in value, and while I waited on my application to do through, Manny went to the convenient store and bought me and my companion chips and drinks. All of the associates were friendly including but not limited to Manny, Ray, & Alek! I ended with trading my Yukon in for a reasonable trade-in value and leaving with the Honda Civic EX-T that I wanted! I highly recommend Automax, but most importantly our honest, genuine salesman, Manny, because he made us feel like he was our family trying to help us get a deal! It was not one-sided! For that reason, thank you Manny for making this transition an enjoyable customer service experience! More
Best dealer and best staff! This is hands down the best used car dealer in the state. I was looking for a nice used car and I found an ad in Kelly Blue Book online for a 2007 Nis This is hands down the best used car dealer in the state. I was looking for a nice used car and I found an ad in Kelly Blue Book online for a 2007 Nissan Armada. I called the dealer to inquire about it and they were extremely nice and made an appointment for us to see the vehicle. We traveled four hours to see it, but we’re a little bummed when we got there as the vehicle was missing the back up camera and dvd system mentioned in the ad. This is when Automax showed us the best customer service. They not only agreed to install these items but also to have it delivered to us for no extra charge. I am extremely grateful for finding this dealer and their staff, especially Manny who kept me up to date on the work, sent me pictures, and put up with my many, many calls. More