Automax Atlanta
Lilburn, GA
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Great service . Very honest Manny helped me out get my car . Was very honest with everything that I needed to know . Made sure my car was in great shape to take him Manny helped me out get my car . Was very honest with everything that I needed to know . Made sure my car was in great shape to take him More
Buyer Beware I should have read the Facebook reviews beforehand because that score is more accurate. I attempted to do my first finance of a vehicle from this deal I should have read the Facebook reviews beforehand because that score is more accurate. I attempted to do my first finance of a vehicle from this dealership and was told so many lies from day one. I learned on my second visit to the establishment to record all conversations and that their customer service and management were extremely poor. The vehicle ended up being returned and I purchased a vehicle a day later from a larger well known dealership for the same price (with gap insurance), two years newer, and a quarter of their interest rate. Never go to this "business" unless you want to waste your hard earned money, gas, and time. Be prepared to make at least 4 trips here (2 to do paperwork/purchase the vehicle, 1 to pick up the vehicle, and 1 to go back and have your emissions done that should have been taken care of before picking the vehicle up or they will insist you do it yourself and claim they will only reimburse you up to $15. More
Fairness not Ripoff Omar looked at our trade and made an offer that was realistic, and fair. Every other dealerships greed presented us with lowball offers making the pu Omar looked at our trade and made an offer that was realistic, and fair. Every other dealerships greed presented us with lowball offers making the purchase of the vehicle we were interested in impossible. Omar worked the deal so we could actually purchase the vehicle. Im 56 years old and have purchased many vehicles, new and used. Thus far this was the most fair, straightforward experience I've ever had. I should also mention I squeezed in a car purchase right before work and they made the deal in an hour, not wasting my entire day playing games! Apparently the big dealerships are big because they make more money ripping people off! I'll be going to Automax, Manny (salesman), Omar (sales manager) and Roger (finance) FIRST if I have a future need. Nice to experience decency, honesty and integrity in car sales again! More
Toyota Tundra I have been searching for a Tundra for quite a while now. I found one that I was interested in here at Automax of Atlanta on line. I first contacted t I have been searching for a Tundra for quite a while now. I found one that I was interested in here at Automax of Atlanta on line. I first contacted the dealership a week ago and had applied on line. A few days went by and I hadn't heard anything from them so I called and spoke with a lady who said she was a manager. I gave her my trade info and asked her to give me an appraisal. She said it was between 11 and 22 thousand based off of the information I gave her. I had spoken to Mr.Jackson before and was trying to get a hold of him again. I asked his Manager, to give him a message to call me. That was on Wednesday.Saturday, I had gotten tired of waiting and I called again....Another sales person had called and I gave him my info and FINALLY Mr.Jackson called me back. Throughout the day, I kept getting promises of calling you back in 5 minutes,which turned into a few hours each time. Around 6 He called me and said I needed to put $3000 dollars down because they were only gonna give me$9000 for my trade. I told him I had spoken to his Manager and gave her all the info prior and she told me 11-12 thousand. He said, she had one number off on the vin and they were only gonna allow me $9000. My trade in is 11-12 according to NADA, KBB, MMR...etc.... I understand Mr.Jackson is only doing what he is told.. But his Managers are making him look horrible. I would not recommend this dealership to anyone. They obviously do not want to sell cars and lie about things they tell you. I, myself, am in Sales. This is no way to treat a customer..over the phone or in perrson. More
Professional and Courteous This dealership was very professional, courteous and never gave up. Samuel Adetayo followed through and took his time, calling us back and was very pr This dealership was very professional, courteous and never gave up. Samuel Adetayo followed through and took his time, calling us back and was very pro active without being pushy. The finance manager Roger Beckley took his time and gave us our options with professionalism and care. I would give this experience a fantastic thumbs up! More
Great Service + Upfront Salesman Bought a 2015 BMW from these guys and it was an easy process. My salesman Manny was helpful throughout the sale and even promptly answered questions Bought a 2015 BMW from these guys and it was an easy process. My salesman Manny was helpful throughout the sale and even promptly answered questions after I'd already taken the car home. More
Buy your next car here! I was looking for a new car, so I went online and saw the car I was looking for. The webesite is very informative, and provided me with the informatio I was looking for a new car, so I went online and saw the car I was looking for. The webesite is very informative, and provided me with the information I needed. I came in to the dealer to look at the car and Manny greeted me, he was happy to help me with the car I wanted, he answer the queations I had. They worked with me to get me a deal that was acceptable. Manny took care of my concerns and got me all taken care of. The car needed a couple things worked out, and they took care of it for me! The buying experience was easy, frendly, and effective. Ask for Manny if he isnt there ask for Donald! More
New BMW I would highly recommend anyone looking for a car to go see Manny at Automax Atlanta. The staff is A-Plus!!! Very courteous and knowledgeable. Beauti I would highly recommend anyone looking for a car to go see Manny at Automax Atlanta. The staff is A-Plus!!! Very courteous and knowledgeable. Beautiful vehicles. More
Professional customer treatment. Tracy's patience with me and my wife was greatly appreciated. Her kind and curtious attitude got us through the Question and Answer sessions fully s Tracy's patience with me and my wife was greatly appreciated. Her kind and curtious attitude got us through the Question and Answer sessions fully satisfied. She worked to come up with the right numbers on the second RX we drove. Thank you much, ( we love our RX350 ) 😁😄 More
Great experience with Manny! 50 stars!! It was awesome. Test drove a few cars and finally purchased one after weeks of looking. The customer service overall was really great and M 50 stars!! It was awesome. Test drove a few cars and finally purchased one after weeks of looking. The customer service overall was really great and Manny was super helpful. More