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Automax Atlanta

Lilburn, GA

3.2
550 Reviews

5034 Lawrenceville Hwy

Lilburn, GA

30047

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Showing 550 reviews

August 07, 2017

Avoid this dealership My check engine light came on within 3 weeks of my purchase. The dealership chose not to fix anything, instead told me to go to the manufacturer, whic More

by Jdunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn, RAY ELLIS, Everett Adams
Aug 09, 2017 -

Automax Atlanta responded

Reason why we refer you to the manufacture as your car is still under bumper-to-bumper warranty. Reason why the dealership make you sign hundred dollar charge, as if the car will not be under warranty but we know it is under the warranty so that's why we referred you there, if that's too much inconvenience for you, please bring your car here and I'll provide you a loaner and we will take the car on your behalf to the manufacturer

August 06, 2017

FANTASTIC ALL AROUND WOW!!!! What a great group of people. Jessie and Samuel were the 2 young salesmen who took care of me. I found the perfect car for me at a perfect pr More

by Dori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie and Samuel
August 05, 2017

Manny was the best!!! I received excellent service from beginning to end. Manny was very knowledgeable and courteous. I work in the customer service industry, so I have ver More

by Cspraggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
August 01, 2017

Outstanding! Worked with Manny, he made everything simple and got everything ready in a very short period of time. I'm from San Antonio to and flew to get the car More

by Richardmani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
July 28, 2017

Good experience We had a good experience and didn't feel pressured or taken advantage of. Thanks to the financing team as well, it was simple and a fair rate. More

by BB_Kia
Recommend Dealer
Yes
Employees Worked With
Omar Qureshi
July 24, 2017

Great customer service & selection! I contacted Kiana regarding a used vehicle. She responded immediately and was extremely helpful. I decided against that particular vehicle, however Ki More

by Tami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiana Nelson, Omar Qureshi, ANNETTE WIGGINS
July 15, 2017

Know What You Want...and Get It! I had been researching mid-level pre/owned luxury cars for the last 6 months. Had an immaculately maintained, but high mike '08 Dodge Nitro RT that no More

by AirlinePilotGuru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn! The nice Indian guy! , Omar Qureshi
July 14, 2017

UNTRUSTWORTHY Do not go to this dealership! PLEASE AVOID! I came in looking for a Toyota Highlander, Annette Wiggins who is now apparently a manager sold the car to More

by Katherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ANNETTE WIGGINS
Aug 09, 2017 -

Automax Atlanta responded

We do not sell salvage cars however your car did show an accident at the time of purchase and was on the Carfax and we do offer free Carfax online

July 10, 2017

Excellent! Manny and the team at Automax were in a word; EXCELLENT! From the initial phone conversation, to the first meeting, Manny was detail oriented, he had More

by Nita76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny and Mr. Johnson
July 10, 2017

UNTRUSTWORTHY Whatever you do please avoid this dealership!! They are very untrustworthy, I was looking for a Toyota Highlander and asked the salesman if it had bee More

by Katherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andres Ruiz
Jul 10, 2017 -

Automax Atlanta responded

all carfax's are online so what machine are you talking about and we do not sell salvage car, also the employee you tagged is no longer with us for past two years. either you are a sorry competitor or not a real customer

Jul 12, 2017 -

Katherine responded

My father bought the car, look him up his name is Marcos Benitez, and until you fix this issue I will keep posting this same bad review on every single rating site with this dealership. If they're online why didn't the salesman show my father then? You need to better communicate yourself with your staff, because my father went back to the dealership to try and fix the problem and they apologized over and over and said they would do something about it. A few days later they change their mind? So speak to your staff about this issue.

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