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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,126 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,126 reviews

May 19, 2021

Came in for recall service and it was done quickly, and the service was great. JP provided great customer service. Car was returned same day More

by wdnewlandjr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JP Phillips
May 20, 2021 -

Autonation Subaru Carlsbad responded

We're glad JP could take great care of you! Thank you for trusting Bob Baker Subaru with your service needs!

May 19, 2021

Zach was straight up, honest, and informative. A lot of dealerships get a bad rep for trying to upsell and that was not my experience at all. More

by brian@writeclubbing.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
May 20, 2021 -

Autonation Subaru Carlsbad responded

Brian, we are so happy to hear that you had a great experience working with Zach! Thank you for reviewing Bob Baker Subaru!

May 19, 2021

The guys were great and these surveys come way to often! 💤 Seriously this is to much!!! The big red fox humped over the chicken coop More

by riekacei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Zach Lenfesty, Julian Perez, JP Phillips, Tanner Knapp
May 19, 2021 -

Autonation Subaru Carlsbad responded

I am so sorry for the over flow of surveys, the only one that counts is the one that comes directly from Subaru Corporate. Again sorry. Norman

May 19, 2021

They were kind and quick to service my car. They fixed a window problem without charging for the service. I will always come here with my Subaru needs. More

by clark.barbara123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
May 20, 2021 -

Autonation Subaru Carlsbad responded

Barbara, we are so happy that our team at Bob Baker Subaru could take great care of your car for you! Thank you for bringing it in!

May 19, 2021

Yuri was a great help. He knew much about the vehicle I wanted and went out of his way to assist me with all of my questions and concerns. More

by greg
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Autonation Subaru Carlsbad responded

We're glad Yuri could help you out! Thanks for choosing Bob Baker Subaru!

May 18, 2021

Subaru product is a reliable product and a great value. George Mang, our salesperson, was knowledgeable and personable. Superb job! We are so happy with our new Subaru. More

by carolynvanlear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the glowing review! We're happy you're so happy with Subaru and our store! We'll pass along the five-star rating to George and our team! We appreciate you coming to see us! - Bob Baker Subaru

May 18, 2021

Jim was fantastic, he found out what car would be the best fit for me and treated me like family the second i began talking to him. More

by rachelsasson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Jim Mirreghabie
May 18, 2021 -

Autonation Subaru Carlsbad responded

Hello Ashlee, thank you for sharing your kind words about Jim. It's great to hear that he provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Bob Baker Subaru

May 17, 2021

Tanner was great service center seemed okay. People in the front like Sean and Jamie are far too hungry. Working way too hard. Not ideal for a customer. More

by qelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
May 18, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to give Bob Baker Subaru your feedback! We hope you'll give us a chance to improve in the future!

May 18, 2021 -

qelson responded

They were troublesome, but as they say in the business, good trouble :)

May 17, 2021

The appointment process is super easy online to book and reschedule, was checked in quickly day of, nice wait room, service was quick, and Erik was great. More

by tthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
May 18, 2021 -

Autonation Subaru Carlsbad responded

We are so happy to hear that you had a great time at Bob Baker Subaru! Thank you for your kind words!

May 17, 2021

I dropped off my car before the service Dept opened. Even though my appointment was at 1:30, my car was ready before this time. More

by Boo Ru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
May 18, 2021 -

Autonation Subaru Carlsbad responded

We are so happy to hear that our service team could take great care of your car! Thank you for leaving Bob Baker Subaru a review!

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