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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,132 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,132 reviews

January 22, 2021

Found my car. Happy customer. Batista was great. He gave me all the information and walked me through the trims with patience. Ended up with a great car. More

by muh727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Luiniery Batista
Jan 25, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful review! We're glad you enjoyed your visit with Batista & the team here at Bob Baker Subaru and we hope to see you again next time. Take care and enjoy your new vehicle!

January 22, 2021

Great experience working with Julian! Very focused on helping us out with our Tiguan! Would definitely recommend Bob Baker to all of our VW friends More

by alexdcivw1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jan 25, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us a review! We're glad that Julian was able to help you out, and we hope to be of service to you again in the future! - The Bob Baker Volkswagen Subaru Team

January 22, 2021

I worked with Bryan Kobara. He was very pleasant, efficient and professional. He made sure the parts I wanted were correct and kept me informed via phone calls during the service. I would rate Bryan More

by jhk53jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kobara
Jan 26, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the positive feedback about your recent experience with Bryan! We appreciate you trusting the Bob Baker Volkswagen Subaru team with your vehicle and hope to be of service to you again in the future!

January 22, 2021

My salesman was rude at times and didn’t care about getting me the extras I was waiting for after the purchase was completed. It took me an entire month to get my floor mats and key fab even though I p More

by QualityConsumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yuri Ganzha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Autonation Subaru Carlsbad responded

Thank you for bringing this to our attention. We apologize for your frustration and appreciate your patience throughout the situation. Your comments will be discussed with our team so that we can discover what caused the delay and how we can do better in the future. If there's anything further that we can assist you with, please feel free to contact me directly. Thanks, Don Elliott - Customer Service Relations Manager - (760) -804-5038

January 22, 2021

Professional, courteous and knowledgeable staff. Made sure I understood all documents before signing. From service to the car lease transaction was very impressed. Thank you. More

by gay.kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Rodrigues, Tanner Knapp
Jan 25, 2021 -

Autonation Subaru Carlsbad responded

It was our pleasure! Thanks for coming to visit us here at Bob Baker Volkswagen Subaru. We appreciate your business and hope to see you again next time!

January 21, 2021

Fabulous! So happy with my car purchase!! It’s exactly what I wanted! My Forester is beautiful! Jason is awesome and worked to make me happy! More

by SHEJOMAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Madrid. 5 stars, Robert Simon, Jason Field
Jan 21, 2021 -

Autonation Subaru Carlsbad responded

Congratulations on your Forester! We're so glad Jason could make you happy! Thanks for choosing Bob Baker Subaru, see you next time!

January 21, 2021

Very pleasant experience. Staff was very knowledgeable and super friendly from start to finish. Bill Toolen was an amazing salesman and made our decision to buy the Forester a no brainer! More

by seobrien21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Toolen, Armando Rodrigues, Joshua Perry
Jan 21, 2021 -

Autonation Subaru Carlsbad responded

Congratulations on your Forester! We're thrilled Bill was able to assist you on your recent visit! We look forward to your continued business at Bob Baker Subaru!

January 21, 2021

The only thing I would like to see is a service department closer to Escondido. The service department in Carlsbad is very good at keeping me informed.Thanks More

by palmillers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember who helped me
Jan 21, 2021 -

Autonation Subaru Carlsbad responded

Thanks for your feedback! We appreciate you being a Bob Baker Subaru customer, and making the trip out to us!

January 21, 2021

Easy in and out, friendly staff. 'nice to have an appointment time mid-morning and still get the car back in the early afternoon. Effecient. More

by seatp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kobara, Bryan
Jan 22, 2021 -

Autonation Subaru Carlsbad responded

We are so happy our Bob Baker Subaru team earned your five stars. Thanks!

January 21, 2021

I went in for a 7:30am regular 6-month service appointment and to get the batteries in my 2018 Outback key faubs replaced. They rotated my tires, changed my oil, changed the key faub batteries and More

by DickyBob Vista1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Shriver
Jan 22, 2021 -

Autonation Subaru Carlsbad responded

Thanks for sharing your positive experience with us! It is always our pleasure to assist you, thanks for trusting Bob Baker Subaru!

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