Autonation Subaru Carlsbad

HiI was very frustrated the first day because you didn’t Hi I was very frustrated the first day because you didn’t call to say the car wouldn’t be ready. I drove in from Fallbrook to find that out I apprec Hi I was very frustrated the first day because you didn’t call to say the car wouldn’t be ready. I drove in from Fallbrook to find that out I appreciated that you took care of it first thing the next morning More

The service department has impressed us time after time because of the friendly, conscientious, helpful staff. This particular visit was a misunderstanding on our part about the windshield replacement ins because of the friendly, conscientious, helpful staff. This particular visit was a misunderstanding on our part about the windshield replacement insurance we had purchased at another dealership, but Tanner took the time to research the policy, and even made a phone call on our behalf to clarify our policy. Thank you, Tanner! We appreciate this kind of service and kindness so much! More

My only concern was the length of time, 3:00 pm untill 10 at night. I was unable to get the full benefit of the explanation of the car. I feel like I meef to come on just so I can have a better understanding at night. I was unable to get the full benefit of the explanation of the car. I feel like I meef to come on just so I can have a better understanding of the car. More

My car had a rattle and the radio stations wouldn’t remain set. They were able to fix both and now the car sounds great remain set. They were able to fix both and now the car sounds great More

Great service. Great staff. Staff is always helpful when I have questions. The facility is always clean. I feel like the staff cares about their customers. I have questions. The facility is always clean. I feel like the staff cares about their customers. More

Easy to work with. Batista was very knowledgeable of the car we bought. I do wish the paperwork process was faster but that’s just how it goes at every dealership. car we bought. I do wish the paperwork process was faster but that’s just how it goes at every dealership. More

I’m very happy with the customer service. Bobby, the service advisor took time to answer all my questions. Thank you for the great service most especially the technicians/mechanics. service advisor took time to answer all my questions. Thank you for the great service most especially the technicians/mechanics. More

The gentleman I spoke with about my vehicle issues, Bobby, was absolutely top notch and made my visit easy and friendly. Would come back for vehicle needs. Bobby, was absolutely top notch and made my visit easy and friendly. Would come back for vehicle needs. More

Being in a bit of a time crunch to buy a car as I had just moved from NYC where I didn’t have a car for 8 years. I couldn’t have ask for a better sales rep to help me in this big and fun purchase than Hu just moved from NYC where I didn’t have a car for 8 years. I couldn’t have ask for a better sales rep to help me in this big and fun purchase than Hugh. He was great. Answered my questions provided helpful information and discernment knowing what I was looking for in a car. Went above and beyond to maKe sure I was happy and got some extras too. Never pressured me and showed me all the cars and models I was interested in. Thank you. More

Was very professional, gave me peace of mind when I had some concerns going forward with windshield replacement repair. He pulled up the quote and gave me updates during the service. some concerns going forward with windshield replacement repair. He pulled up the quote and gave me updates during the service. More